Fulfillment Manager, Sampling

Overview

Fulfillment Manager, Sampling — Phillip Jeffries Ltd. Onsite role at our headquarters in Fairfield, NJ, Monday – Friday 10 : 30am-7 : 30pm.

What You Will Be Doing

• Sampling Order Fulfillment : Deliver exceptional service by meeting and surpassing internal and external customer expectations across all sampling functions; cultivate a culture of innovation and continuous improvement; maintain pristine, showroom-worthy sample areas; lead agile workforce planning; monitor fulfillment costs to balance premium service with operational efficiency; drive process enhancements that reduce overhead while elevating service quality.
• Sampling Receiving : Oversee the strategic movement of overstock—relocating surplus inventory to offsite locations and returning it to Fairfield, NJ when needed; ensure items are placed in correct overstock locations to maintain seamless accessibility and operational flow.
• Sample Inventory Control & Distribution Management : Design and implement robust systems and audits to maintain inventory accuracy; address root causes of discrepancies; collaborate with Manufacturing and Design Production to resolve variances; anticipate space needs and coordinate with Design Production to align vendor shipments with inventory planning; reposition samples to support optimal distribution.
• Sampling Supply Management : Build a resilient supply network by partnering with Procurement; forecast supply needs; create responsive systems to detect usage spikes and trigger replenishments; adjust purchasing strategies based on sales trends; act as central supply hub for remote facilities to ensure needs are met timely.
• Leadership, Coaching, and Management : Inspire and develop a high-performing sampling team; model trust, collaboration, and accountability; clarify sampling function ownership; address performance and cultural alignment with clarity and compassion.

What You Will Need

The Phillip Jeffries Experience

Phillip Jeffries is an Equal Opportunity Employer committed to diversity, inclusion, and equality in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity / assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable law.

Compensation & Benefits

Compensation : Competitive salary wage ranges from $65,000 to $75,000, based on experience and expertise. Annual bonus opportunity; cost of living adjustments; generous retirement plan with automatic company contribution of ~10% with no employee match required.

Health benefits include comprehensive medical coverage with low employee premiums, options for dependents, HRA, prescription, dental, vision, FSAs, Employee Assistance Program, and pet insurance. Time to recharge includes 18 paid personal days, paid holidays, company closure time, wellness-based PTO opportunities, and volunteer time off. Career elevation features onboarding milestones and ongoing training. Perks include exclusive employee discounts and access to Working Advantage discounts.

Phillip Jeffries is headquartered in Fairfield, NJ, and is a global luxury brand offering more than 1,000 wallcoverings to designers and architects worldwide.

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