Back Waiter / Server Assistant

Job Description

Job Description

Benefits :

• Employee discounts
• Flexible schedule
• Opportunity for advancement

Back Waiter

The Back Waiter at Fieldings River Oaks is responsible for supporting the Captain with tasks such as manicuring and pre-bussing, setting up and breaking down the dining room, polishing plateware, glassware and silverware and serve non-alcoholic beverages, burnishing the floor, helping the Captain create a positive guest experience leading to repeat guest visits.

Essential Duties :

Support the Captain in serving the guest

Create positive experience for the guest

Set up and break down the dining room

Nonalcoholic beverage service and maintenance

Must know the Pivot Point system

Stocking side stations

Have reasonable menu knowledge

Understand and follow stated step of service

Be able to carry food and beverages on a tray

Clear tables with proper plate handling

Communicate with guests in a positive clear manner

Polish glass and silverware

Burnish dining room floor at the beginning of each shift

Must present clean and professionally in stated uniform

Have high integrity

Competencies & Qualifications :

Must be able to stand for eight hours a time

Be able to be on time in a specified uniform

Bi-lingual a plus

Demonstrate interest and share knowledge of food

Able to lift and carry 50 pounds

Able to follow directions

Consistently search ways to improve and promote a high level of guest service

Accept constructive criticism

Treat guests and Partners with respect

Provide a risk free and safe working environment and experience

Apply accurate logic and common sense in decisions making or solving problems

Seek expertise help and resources to achieve goals and objectives

Stay focused and detailed oriented while on duty and work through distractions

Able to identify, prioritize activities and modify work routines to eliminate wasted efforts

Follow guidelines and rules of Fieldings culinary group

Speak clearly and logically to be understood and get the point across when communicating