Intune Support Specialist

Trillium Professional is now seeking an Intune Support Specialist in Boston, MA!

Detailed Description of Services :

• User Support : Provide first-level support to end-users encountering problems with Intune devices, applications, and policies.
• Endpoint Enrollment : Assist with the enrollment of new devices into Intune, ensuring they are configured correctly for company use.
• Application Management : Help users with installing, updating, and troubleshooting applications deployed through Intune.
• Security Policies : Assist in implementing and troubleshooting security policies, including conditional access and compliance settings.
• Profile Configuration : Aid in setting up user profiles, email accounts, and device settings in compliance with organizational requirements.
• Remote Troubleshooting : Provide remote assistance to resolve technical issues on Intune-managed devices.
• Documentation : Maintain detailed records of support interactions, resolutions, and common issues to create a knowledge base.
• User Training : Educate end-users on best practices for using Intune-managed endpoints and applications.
• Collaboration : Collaborate with Tier 3 support team for complex issues that require escalation.

Pay rate is $42 / hour. Apply now!

Trillium has been recruiting and placing professionals for over 30 years. From Fortune 100 companies to small businesses, our philosophy remains the same : to achieve excellence by providing quality employees and an uncompromising level of service. We believe in honesty, integrity, and a simple philosophy of providing value to our customers and our employees. We strive to be unsurpassed in the recruitment and placement of quality and skilled professionals. Trillium is an Equal Opportunity Employer.