Desktop Support Engineer - Non Exempt
TTI of USA, Inc.Lake Mary, FL, United States17 hours ago
Job type
- Full-time
Job descriptionHybrid, Pittsburgh, PA Rate Range : 21-26 / HR (based on experience)
Job Description :
- Monitor, support, repair, and maintain computer equipment, perform images on PCs and connect to data and applications servers to troubleshoot.
- Support and perform maintenance on file and application server software, hardware, and monitor network, server, and application performance and availability.
- Address potential systems issues in a proactive manner, resolving problems directly or working closely with support Engineers and other support groups whenever necessary.
- Take support calls and log issues into problem management system. Diagnoses basic hardware and software problems by phone or email.
- Responds to customer inquiries and answers customer's basic questions.
- Minimum of 2 years related work experience required.
Additional :
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Desktop Support Engineer • Lake Mary, FL, United States
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