Patient Access Specialist - PBM Industry

Job Description

Job Description

Patient Access Specialist

Location : Lehi, Utah (Hybrid – Onsite for first 60 days, then up to 4 days remote based on performance)

Pay Rate : $23 / hour

Start Date : 12 / 1

About the Company

Our client is a rapidly growing healthcare technology organization dedicated to improving access to affordable medications and delivering exceptional patient support. They combine innovation with a patient-first approach, ensuring members receive timely assistance and cost-effective solutions for their pharmacy needs. The company fosters a culture of gratitude, collaboration, and professional growth, offering employees opportunities to advance while contributing to meaningful work that impacts lives.

Position Overview

As a Patient Access Specialist , you will serve as an advocate for patients, guiding them through the complexities of obtaining medications efficiently and cost-effectively. This role focuses on delivering world-class customer service through inbound communication channels, ensuring one-call resolution and a seamless experience for members, providers, and pharmacies.

Key Responsibilities

• Manage inbound calls and emails to assist patients with enrollment in drug savings programs.
• Educate members on pharmacy benefits and medication sourcing options.
• Coordinate with members, providers, drug manufacturers, and pharmacies to facilitate program enrollment.
• Ensure compliance with PHI and HIPAA standards while handling sensitive information.
• Maintain accurate documentation and follow-up on all cases with urgency and empathy.
• Meet performance metrics, including quality assurance and service level expectations.
• Stay current on organizational processes and policies to ensure compliance and service excellence.

Required Qualifications

Preferred Skills

Workplace Details

Benefits & Perks

90–95% coverage for health, vision, and dental for employees and families.

Job Type & Location

This is a Contract position based out of Lehi, UT.

Pay and Benefits

The pay range for this position is $20.00 - $22.00 / hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following :

Workplace Type

This is a hybrid position in Lehi,UT.

Application Deadline

This position is anticipated to close on Nov 17, 2025.

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About TEKsystems :

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.