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HPC Supercomputer Hardware Administrator, Onsite, Spring, Texas
HPC Supercomputer Hardware Administrator, Onsite, Spring, TexasHewlett Packard Enterprise • Spring, TX, US
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HPC Supercomputer Hardware Administrator, Onsite, Spring, Texas

HPC Supercomputer Hardware Administrator, Onsite, Spring, Texas

Hewlett Packard Enterprise • Spring, TX, US
23 days ago
Job type
  • Full-time
Job description

HPC Supercomputer Hardware Administrator, Onsite, Spring, Texas

This role has been designed as Onsite with an expectation that you will primarily work from an HPE partner / customer office.

Overview

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. We value varied backgrounds, flexibility to manage work and personal needs, and bold moves taken together as a force for good. If you are looking to stretch and grow your career, our culture will embrace you.

Job Description

Join Hewlett-Packard / HP as an HPC Supercomputer Hardware Administrator / Engineer to work with cutting-edge technology and make a significant impact on the company's success. You will play a critical role in implementing and maintaining high-performance computing systems essential to business operations. We are seeking a self-motivated problem-solver with excellent communication skills and a desire to continuously learn.

Location : Spring, Texas. You will support HPE Cray supercomputers at a mission-critical Oil and Gas customer, reporting daily and working physically at the customer site. You will be part of the customer's HPE site team, collaborating with the customer and remote HPE teams. Familiarity with Linux, hardware troubleshooting, and a willingness to learn and grow is essential. Routine work includes daily break-fix repairs, extensive troubleshooting, and part replacement on the customer's systems. You will also participate in a 24x7 on-call rotation (1 week every 1.5 months).

Location

Spring, Texas

Citizenship

US Citizenship required

Work Arrangement

Onsite Full-time; this role requires daily in-person attendance at a non-HPE worksite; this is not remote or hybrid.

Responsibilities

  • Report daily to, and physically work at, the customer's site.
  • Identify, analyze, diagnose, troubleshoot, and repair hardware issues with focus on responsiveness and communication.
  • Engage in technical problem solving across multiple technologies.
  • Create and own service tickets via Salesforce and update through closure.
  • Gather data, perform analysis, and escalate problems to higher-level product support groups to ensure timely resolution.
  • Verify and implement detailed technical solutions to problems.
  • Participate as part of a team and maintain good relationships with team members and customers.
  • Maintain onsite part inventory.
  • Occasional travel for training is required.

Knowledge and Skills

  • Experience with Linux-based operating systems, hardware troubleshooting, and diagnostics.
  • Self-starter who can work independently and within a team.
  • Strong problem solving and self-management skills with attention to detail.
  • Understanding of architectural dependencies of technologies.
  • Ability to work in a multi-technology environment and diagnose complex problems to root cause.
  • Ability to communicate concepts clearly with team members and peers.
  • Ability to prioritize tasks and communicate effectively, verbally and in writing.
  • Strong desire to learn and improve.
  • Experience in HPC or large-scale data center environments is a plus.

    • Education and Experience Required

  • 3–5 years of technical experience and a Bachelor's degree in computer science or related field; without a degree, 5–7 years total relevant experience.
  • Experience installing, troubleshooting, and supporting enterprise-level servers, storage, and networking equipment.
  • Experience in large-scale data centers and / or HPC is a plus.

    • What We Can Offer You

    Health and wellbeing benefits supporting physical, financial, and emotional wellbeing.

    Personal and professional development programs to help you reach career goals.

    Unconditional inclusion and a commitment to valuing diverse backgrounds; flexible to manage work and personal needs; a collaborative culture.

    Additional Information

    USD Annual Salary : 60,800.00 – 140,400.00 (may vary by location, experience, education, and skill). Equal Employment Opportunity statements apply. HPE is an EEO protected employer and complies with applicable laws related to arrest and conviction records.

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