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Call Center Representative
Call Center RepresentativeEntertainment Travel Associates • Tampa, FL, US
Call Center Representative

Call Center Representative

Entertainment Travel Associates • Tampa, FL, US
3 days ago
Job type
  • Full-time
Job description

Job Description

Job Description
Company Description

At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.

Job Description

Position Overview
The Call Center Representative handles inbound and outbound calls, providing customer support and ensuring efficient service.

Key Responsibilities

  • Answer incoming calls and respond to customer inquiries
  • Make outbound calls for follow-ups or outreach
  • Provide accurate information about products or services
  • Resolve customer concerns or escalate issues when necessary
  • Document customer interactions in the system
  • Meet performance and service standards
Qualifications

  • Strong verbal communication and active listening skills
  • Customer-focused mindset and problem-solving abilities
  • Ability to remain calm and professional under pressure
  • Basic computer and data entry skills
  • Strong organizational and multitasking abilities
  • Team-oriented and reliable


Additional Information

  • Competitive salary package
  • Growth opportunities within the company
  • Ongoing training and professional development
  • Collaborative and supportive team environment
  • Exposure to diverse brands and campaigns
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Call Center Representative • Tampa, FL, US

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