Key Account Manager- National Accounts

Key Account Manager

Alpine, an ITW company, is a leading provider of building component software, equipment, and the industry's best service to component manufacturers. Partnering with our customers, we help to improve their businesses and make them more productive. We are a leader in delivering software solutions and equipment to the construction industry to increase profitability. ITW offers its employees a path for advancement, a competitive salary, and a comprehensive benefits package designed to help employees care for themselves, their families, and their futures. Alpine is seeking a Key Account Manager to support our national accounts, reporting into our National Account Manager. This is a key role in our sales team as they are in charge of developing and maintaining relationships with our top National customers as well as an integral member of our internal team, collaborating across departments.

Core Responsibilities

• Relationship management for existing and strategically identified national accounts.
• Develops and executes account plans and strategies aligned for growing with our national partners. Identifies competitive issues, industry trends and business opportunities.
• Meets/exceeds assigned sales and profitability targets with targeted national accounts.
• Collaborate with Solutions Delivery, Marketing and Software Development to implement software systems to accounts.
• Map key external stakeholders/decision makers and establish stakeholder relationships with national accounts partners.
• Support National Account Manager in developing new opportunities outside of existing relationships.
• Be a collaborative partner with project management skills and open communication with internal Alpine functions.
• Partner with 3rd party strategic partners to advocate and grow truss design support as well as whole house integration with national accounts.
• Serves as the customer advocate and trusted business advisor in the organization. Handles customer issues to resolution. Marshalls resources such as software support, and engineering service, in order to meet account performance objectives and customer's expectations.
• Proactively identifies customer issues and takes corrective actions to bring a resolution. Ensures high levels of customer satisfaction. Ensures timely and successful delivery of Alpine solutions in order to meet customer needs and business objectives. Requires a deep understanding of Alpine products and services.
• Gains general understanding of customer or prospect's business needs. Reviews and analyzes customer business processes and recommends solutions that enable the customer to achieve its goals.
• Uses value added selling process while executing the go to market strategy and negotiating skills to close business.
• Develops specific target sales plans to increase market share on targeted product lines.
• Develops a comprehensive working knowledge of all products, i.e., software and machinery.

Qualifications

• 4 Yr. Degree in Business, Engineering, Marketing or Construction Management preferred
• Demonstrated aggressive growth mindset and hunter capabilities
• Strong sales history, ideally with experience in the construction industry
• Knowledge of truss plant operations desired, i.e., software, paper flow, production & plant layout
• Excellent verbal and written communication skills
• Demonstrated cross functional collaboration skills
• Professional presentation skills
• Project management skills
• Proven experience as a highly motivated, results driven, self starter
• Strong organizational skills
• Strong computer skills including MS Office Suite software
• Industry related software is a plus
• Bilingual abilities is a plus

Compensation Information

Certain states require that pay information be included in job postings. The specific hiring rate within the posted pay range will depend on the successful candidate's qualifications, prior experience, and the geographic location. For example, in Illinois, the pay rate will be between $82,000-$109,000 (highly experienced).

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected veteran status or any other characteristic protected by applicable federal, state, or local laws.