Delivery Manager

Delivery Manager

The Delivery Manager is responsible for the oversight of safe delivery vehicles and efficient delivery of Beverage South's products to both on and off premise accounts within their designated territory and their respective Delivery Merchandisers. Works with sales, delivery drivers and merchandising personnel in effort to provide superior customer service and retail execution. Expected to understand and enforce standards as set forth in Beverage South Employee Handbook.

The Delivery Supervisor reports directly to the General Sales Manager. This position is responsible for maximizing customer service by overseeing prompt, efficient and accurate delivery procedures. The Delivery Supervisor must also assure quality standards are maintained by each delivery driver; rotating product during every delivery and executing marketing standards, such as displays. The Delivery Supervisor will be responsible for reporting and maintaining their respective fleet of delivery vehicles in a safe operating manner. This position will be responsible for adhering to DOT regulations and fleet maintenance requirements.

It is critical this position work in a safe and courteous manner at all times and follows all local, state and federal laws regarding the sale and delivery of alcoholic beverages.

Performance is measured by achievement of daily work schedule, rotation of products, retail standards, quality of work performed, safety record and overall satisfaction of both internal (sales representatives) and external customers (retailers).

Principal Interactions :

• Operation Director
• Warehouse Supervisor
• Delivery Merchandisers
• District Supervisors
• Merchandisers
• Sales Management
• Sales Representatives

Knowledge and Experience :

This position requires 1-3 years of management experience. An emphasis on delivery personnel or a similar environment is preferred. This position requires a Class-A commercial driver's license and a safe driving record. Must be knowledgeable on trucks and truck maintenance. Must have good organizational and prioritization skills. Good oral communication skills required, as well as, the ability develop employee relations and rapport. Must be physically capable of frequent lifting, bending, and turning.

Principal Accountabilities :

Position Duties / Responsibilities :