Social Services Assistant

Job Description

Job Description

Salary : $16.23 per hour

Community Outreach, Inc

POSITION DESCRIPTION

June 2024

Position Title : SOCIAL SERVICES ASSISTANT

Status : Full or Part time, Any / All shifts

FLSA : Non-exempt (overtime eligible)

Organizational Relationship : Reports to Multi-Disciplinary Team

Purpose : Supervise transitional housing shelter clients, ensuring that COI rules are followed, provide support to clients, make referrals as needed, and coordinate with COIs community partners.

Responsibilities :

• Respond to requests and needs for food boxes, housing screenings, messages, mail and other services.
• Supervise the use of shelter facilities, including such activities as inventory control, ensuring that sleeping areas, kitchens, bathrooms, food pantries and storerooms are stocked sufficiently, keeping things organized, and opening and closing the shelter.
• Interact with clients in a friendly and professional manner, treating them with dignity, courtesy and respect, while always maintaining or enhancing their self-esteem.
• Ensure that residents complete their daily routines, chores and goals, ensuring compliance with agency rules and requirements.
• Work in control centers, answer inquiries and telephones professionally and promptly, routing messages and calls, and performing administrative duties as required or assigned.
• Conduct client urinalysis and breathalyzer readings as required or assigned.
• Perform housekeeping functions, including cleaning, dusting, vacuuming and laundry.
• Provide appropriate responses to shelter incidents, assist with crisis intervention, and contact and interact with various emergency services and other agencies as required or assigned.
• Document pertinent information to client files, Progress Notes Logs, and statistical, program and other reports as needed.
• Provide case managers and therapists with relevant client information.
• Maintain a safe and secure facility, reporting maintenance and safety issues promptly.
• Attend shelter events and meetings.
• Perform other duties as required or assigned.

Requirements :

Computer proficiency

Excellent dependability, collaboration, interpersonal and communication skills

Ability to maintain clear professional boundaries with clients and confidentiality, and successfully complete a state background check

Special Position Requirements :

Agency Conformance Statements :

In the performance of their respective tasks and duties, all employees are expected to

Conform to the following :

Perform quality work within deadlines with or without direct supervision

Community Outreach Inc. is an equal opportunity employer committed to providing respectful, quality programming to community members of diverse racial, ethnic, and religious backgrounds, and families in all the many forms.

COI is a drug-free work place.

Under the provisions of the Immigration and Reform Act of 1986, the candidate will be required to provide evidence of identity and eligibility for employment.