Job Description
Job Description
1. Directs all aspects of department operations effectively and efficiently.
- Oversees day-to-day operations, which includes problem solving issues and ensuring effective processing.
- Develops and documents department procedures to ensure consistent and accurate processing.
- Works with other departments in providing services and resources.
- Monitors workflow and department processes.
- Develops and maintains department policies.
- Sets and achieves department goals and objectives.
2. Renders emergency and non-emergency medical care in those areas for which they are certified as part of this authorized service program :
At the scene of an emergencyDuring transportation to a hospitalWhile in the hospital emergency departmentUntil patient care is directly assumed by a physician or by authorized hospital personnelDuring transfer from one medical care facility to another or to a private home3. Renders lifesaving services for Shenandoah Medical Center as a member of its authorized service program pursuant to the emergency medical care provider’s certification and under the direct supervision of the physician or registered nurses.
Obtains information regarding mechanism of injury.Utilizes the Out-of-hospital trauma triage destination decision protocol.Performs all First Responder Level, EMT-Basic Level and EMT-Intermediate level emergency medical skills.Performs the EMT-Paramedic level skills identified in the United States D.O.T. EMT-P curriculum, as well as Endotracheal intubation; Pharmacological intervention; Maintenance and monitoring of intravenous infusion of blood and blood products; Tension Pneumothorax; Chest decompression; Cricothyrotomy and transtracheal insufflation; Gastric tube insertion; Nasogastric tube insertion; Rotating tourniquets; Urinary catheterization; and Intraosssoeus infusion.Provides pre-hospital stabilization of the severely injured patient consisting of assessment, extrication, initiation of resuscitation, and rapid transportation to the closest appropriate hospital.Fulfills the roles and responsibilities of a Trauma Team Member.4. Responsible for scheduling, budgeting, equipment and supply ordering, maintaining ambulance in proper working condition.
Assures that the ambulances are stocked and ready at all times.Performs routine vehicle, equipment and supply checklists at the beginning of each shift, maintain supply levels in each unit, when necessary.Keeps ambulances clean inside and out and garage area clean and clear of debris.5. Communicates effectively.
Conveys report on patient status and ETA in a clear, concise manner.Communicates and collaborates effectively with other health team members.Identifies and recognizes abnormal symptoms / changes in patient condition. Appropriately reports condition changes to medical provider.Completes proper patient reports after each call with appropriate signature forms accurately completed and signed.6. Promotes and ensures patient safety in performance of all responsibilities.
Administers procedures in a timely and safe manner according to health care provider orders and hospital policy.Demonstrates proficient technical / clinical skills and operational knowledge of equipment on unit.Informs and involves supervisor regarding patient care issues in a timely and appropriate manner.Utilizes proper body mechanics, transfer / lifting techniques and appropriate equipment to minimize fall risk to patient and injury to self.7. Directs and performs employee relations functions effectively to promote a positive work environment, influence retention and enhance communication.
Works with department management to ensure effectiveness in the application of employee relations within their areas of accountability.Develops, supports, and actively seeks activities and establishes an environment that promotes recognition and retention for employees.Communicates effectively and provides feedback to staff which may include department meetings, individual employee meetings, rounding, etc.Addresses employee issues in an effective and timely manner.Communicates with CEO and HR regarding employee issues appropriately in an effort to obtain guidance and reduce potential organizational liability.Enforces and interprets policies and procedures with employees, as necessary.Administers annual performance appraisal process for staff, with feedback for positive reinforcement of strengths and opportunities for growth / improvement.8. Recruits and develops a qualified and productive workforce.
Maintains and creates reporting job descriptions.Recruits effectively for department positions by following established hiring practices and guidelines.Orients new employees in a thorough manner to department and organizational operations and procedures.Provides training to department staff in an appropriate and thorough manner.Offers opportunity for continuing education by sharing own knowledge, accessing internal opportunities, and considering external opportunities to support the continued development of department staff.Monitors and verifies the compliance of staff in regards to maintaining required licenses and certifications, as applicable.9. Direct departmental financial operations.
Maintains, develops, monitors and reports budgets, expenses, variances and strategic planning for department.Maintains timekeeping records and updates appropriately and accurately for department staff.Works with vendors and management, as appropriate, to negotiate best value purchases.Guides and participates in annual budgeting planning process for areas of responsibility.10. Performs other duties as assigned.