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Patient Services Coordinator - Float
Patient Services Coordinator - FloatCORA Physical Therapy • Ocala, FL, US
Patient Services Coordinator - Float

Patient Services Coordinator - Float

CORA Physical Therapy • Ocala, FL, US
11 hours ago
Job type
  • Full-time
Job description

Job Description

Patient Services Coordinator - Multi-site

Grow Your Career. Make a Difference. Thrive in Outpatient Care.

As a Patient Services Coordinator at CORA Physical Therapy , you’ll be a vital part of our clinic support team by providing meaningful patient interactions ?and exceptional customer service. You’ll perform a wide range of administrative tasks at the front desk of a dynamic therapy office, and above all, you’ll help create a great first impression and overall patient experience by demonstrating empathy and enthusiasm.

Why Choose CORA

  • Outpatient Setting - Make real connections and see your impact.
  • Competitive Pay - Your skills and dedication are recognized.
  • Time Off -  Generous paid time off that grows with tenure and paid holidays
  • Full Benefits Package - Medical, dental, vision, disability & life insurance.
  • 401(k) Program - Invest in your future.
  • Tuition Reimbursement - Continue your education without the burden.
  • Professional Development – Internal career growth opportunities, leadership training, and mentorship.
  • Technology that Works for You - EMR automations and AI-powered tools to save time.
  • Benefits vary based on employment type.

What You'll Do

As a Patient Services Coordinator at CORA, you’ll :

  • Greet patients warmly and build rapport through in-person and phone interactions.
  • Screen and answer incoming calls promptly; take messages, and relay information as needed.
  • Verify outpatient therapy insurance benefits (where applicable) and advise patients of financial responsibilities such as co-pays, deductibles, or co-insurance.
  • Manage incoming physician referrals and prescriptions; communicate first visit expectations to new patients.
  • Scan insurance cards, ID cards, and relevant paperwork into patient files.
  • Collect co-pays and deductibles, provide receipts, balance daily collections, and submit charges to the Clinic Manager.
  • Maintain a clean, organized, and welcoming clinic environment; sanitize spaces according to CDC guidelines.

    • What You'll Need

  • High school diploma or GED
  • Recent customer service experience required
  • Proficient in Microsoft Word and Excel
  • Strong communication, organization, and time management skills
  • Reliable, honest, and adaptable in fast-paced team environments
  • Preferred : Experience in a healthcare office, familiarity with basic medical terminology, and fluency in Spanish.

    • Who We Are

    CORA Physical Therapy is a network of outpatient clinics serving communities across 10 states. We believe every patient deserves high-quality care, and every team member deserves the tools and support to thrive. Our culture is built on gratitude, curiosity, collaboration—and a commitment to Treat Everyone Right.

    Apply today to become a Patient Services Coordinator with a team that sees the best in you.

    CORA Physical Therapy is an Equal Opportunity / Affirmative Action employer committed to building a team that reflects the diverse communities we serve.

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    Patient Service Coordinator • Ocala, FL, US