Customer Service RepCornerStone Staffing • The Colony, TX, US
No longer accepting applications
Customer Service Rep
CornerStone Staffing • The Colony, TX, US
23 days ago
Job type
- Full-time
Job descriptionManage client and vendor communications via email and phone, including service requests and issue resolution Maintain accurate records in CRM; manage personal queue and ensure all actions are documented per SOPs Dispatch and follow up on service requests to ensure full completion and client satisfaction Reference master client files to verify pricing and service terms; assist with research as needed Provide high-quality support aligned with individual, team, and company KPIs High school diploma required; some college or equivalent experience preferred 1+ years in a professional call center or client support environment Strong verbal and written communication skills; ability to work in fast-paced settings Proven ability to multitask, stay organized, and resolve problems independently Microsoft Office Suite (Word, Excel, Outlook) Internet research tools CRM platforms (training provided) Positive, team-oriented attitude with dependable work habits Adaptability to new systems and dynamic business environments Demonstrated follow-up skills and ability to manage priorities independently
Customer Service Representative I
Location Onsite | The Colony, TX
Compensation & Schedule
- $17.00
- Full-time hours between 8 : 00am - 6 : 00pm
- W2
- Start Date : 11 / 6 / 2025
ROLE IMPACT
The Customer Service Representative (CSR) is central to client satisfaction and vendor coordination. By managing service requests, resolving inquiries, and ensuring high-touch communication, the CSR strengthens business relationships and supports the company’s mission to exceed service expectations.
KEY RESPONSIBILITIES
MINIMUM QUALIFICATIONS
No JOB Hoppers!
CORE TOOLS & SYSTEMS
PREFERRED SKILLS
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at :
https : / / www.cornerstonestaffing.com / privacy
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Customer Service Rep • The Colony, TX, US
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