Community Outreach Specialist

SUMMARY

Leads, coordinates / plans, designs, and performs community outreach activities to increase awareness of the services and programs that CICOA has to offer. Coordinates initiatives designed to promote the organization and its services to the community. Coordinates all aspects of community outreach activities, including but not limited to : scheduling special event coordination / planning, health fair participation, promotion of the organization, community education and other administrative tasks. Work also involves participating in departmental task forces, staff meetings, community groups and / or advisory councils, accepting public speaking requests regarding program services and / or available community services.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Prepare and present educational and informational speeches and workshops.
• Maintain and apply knowledge of all CICOA programs and services and communicate program eligibility requirements effectively.
• Apply professional communication skills in person and by phone.
• Prepare reports reflecting community outreach activities.
• Monitor and evaluate program activities; identifies trends and concerns of given populations for continuous improvement efforts.
• Plan, organize and coordinate outreach programs and marketing activities such as health fairs, community event presentations and information booths.
• Provide related educational training to ADRC staff and other partners as needed.
• Participate in agency-sponsored committees and events.
• Research and network with potential community partners for the purpose of outreach.
• Collaborate with ADRC data curators to identify new potential agencies for the agency resource database.
• Support ADRC functions, including web referrals, live call answering, SHIP counseling, and other administrative tasks, as needed.
• Apply schedule flexibility by working evening and weekend hours as needed.
• Complete other duties as assigned.

SUPERVISORY RESPONSIBILITIES

This role does not have supervisory responsibilities.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and / or EXPERIENCE