Account Management & Partnerships Associate

Job Title : Account Management & Partnerships Associate

Location : Charlotte, Western North Carolina (Travel Required)

Employment Type : Full-Time

About April Health

April Health partners with primary care practices to provide a hybrid behavioral health solution that combines human care management with AI-driven support to improve patient outcomes, reduce provider burden, and generate new revenue for our partners. Patients conduct regular sessions with our care managers, receive guidance from psychiatrists, and our AI Therapeutic Coach helps patients between sessions, maximizing the value that patients receive in our program.

Position Overview

We are seeking a proactive and personable Account Management & Partnerships Associate to build and maintain strong relationships with primary care clinics across North Carolina. This role is responsible for ensuring that our partnered clinics have the support they need to successfully implement and sustain our collaborative care model. Additionally, the role involves engaging with non-partnered clinics to educate them on how April Health can enhance their mental healthcare offerings.

Key Responsibilities

Clinic Relationship Management (Existing Partners)

• Conduct regular in-person visits to partnered primary care clinics to strengthen relationships with providers and practice managers.
• Gather feedback from clinics on their experience with April Health's services and identify areas for improvement.
• Conduct and assist in onboarding / training sessions for new clinic partnerships.
• Provide guidance and best practices to clinics to enhance engagement and program success.
• Collaborate with April Health's internal teams to address any clinic concerns and implement solutions.

Business Development (New Partnerships)

Additional Responsibilities

Qualifications & Experience

Required :

Preferred :

Why Join April Health?

If you're passionate about healthcare, enjoy building relationships, and want to make a difference in how primary care clinics deliver mental health services, we'd love to hear from you!

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