Community Health Worker (Promotora)

Job Title : Community Health Worker (Promotora Model) - Domestic Violence Focus

Location : San Jose, CA

Schedule : PT, 15 hrs / week onsite

Reports to : Associate Director of Community Partnerships

Who We Are

Our mission is to end domestic violence in the moment and for all time.

In 1971, our founder Bea Robinson Mendez, concerned about the lack of services and options for domestic violence survivors, gathered a small group of her friends to figure out a solution. They set up a shelter in a garage and established a hotline number to provide information and support to survivors. Unbeknownst to them, it would become the second domestic violence agency in California and the first bilingual domestic violence shelter in the nation. So began the story of Next Door Solutions to Domestic Violence (NDS). Domestic violence is the most prevalent form of gender-based violence, often the most frequently reported crime, and arguably the one with the greatest damaging effect on our families, youth, and communities. We are the only stand-alone, domestic violence agency in Santa Clara County, answering approximately 15,000 crisis calls and serving an average of 3,000 survivors of domestic violence annually. Our comprehensive, compassionate, bilingual, and multicultural services are available free of charge to all individuals across the gender spectrum and of varying abilities.

By joining NDS, you become part of a team that serves thousands, uplifts community models of support, and looks first for a way to say "yes." NDS is a place where inclusion, diversity, equity, access, and liberation (IDEAL) are not just celebrated, but they are central to our existence. We are emerging from the pandemic in a stage of rapid reflection, and change, which means exciting new opportunities are opening up for forming transformative community partnerships, nurturing our staff, and growing our team.

Culture and Climate

NDS has developed a supportive workplace culture where personal and professional connections are valued and facilitated. Our guiding values are :

• Oneness & Connectedness
• Survivor & Community Centered
• Compassionate Accountability
• Equity & Justice
• Inclusion for Liberation

Overview :

The Community Health Worker (CHW) will serve as a trusted community advocate to provide outreach, education, and direct support to individuals and families impacted by domestic violence, with a specific focus on youth, immigrant survivors and African Ancestry communities. Using the promotora model, this role centers culturally grounded engagement and community empowerment to build safety, healing and resilience.

Key Responsibilities :

Qualifications :

Next Door Solutions is an Equal Opportunity Employer that does not discriminate on the basis of race, color, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, citizenship, physical or mental disability, medical condition (including cancer and genetic characteristics), genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity, gender expression, age, sexual orientation, veteran and / or military status, protected medical leaves (requested or approved for leave under the Family and Medical Leave Act or the California Family Rights Act), domestic violence victim status, political affiliation, and any other status protected by state or federal law.