Indirect Sales Training & Implementation Manager

EchoStar Retail Wireless Team Opportunity

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Job Duties and Responsibilities

We're looking for a dynamic, creative, and execution-driven professional to join our Prepaid Sales Operations team and help strengthen the Gen Mobile Prepaid business. The ideal candidate blends strategic thinking with hands-on field experience and has a passion for improving retailer performance through training, process innovation, and operational excellence. This role focuses on developing and implementing retailer best practices, driving operational efficiency, and designing impactful training programs that enhance sales and profitability. You'll work closely with the Prepaid Sales Operations, Field Sales, Operations, and Brand teams to bring initiatives to life in the field and ensure consistent retailer success across all channels.

Key Responsibilities :

• Report to the Business Operations Manager Prepaid, collaborating with field sales and operations to deliver coordinated project support and accelerate go-to-market execution
• Design, build, and deliver training programs (in-person and virtual) for new products, channel expansions, and promotional launches to field teams, retailers, and distributors
• Develop onboarding content and webinars for newly partnered retailers and sales teams
• Create and maintain a Retailer Principal Training Program covering topics such as wireless business fundamentals, team growth, and profitability optimization
• Gather and document dealer best practices to build a living library of sales, operations, and profitability tools
• Conduct field visits with key field teams, retailers, and distributors to assess performance, identify gaps, and translate insights into internal process improvements including 50% travel to visit field sales teams and distributors account managers for training and ridealongs
• Provide market-level launch support, ensuring retailer readiness and consistent execution of sales strategies
• Manage and measure training initiatives, reporting on results, learnings, and opportunities for future improvement
• Maintain a local test market to pilot and refine training and sales programs including responsibility for visits, training, and activations for local test market retailers
• Lead ongoing development and maintenance of Gen Mobile University training materials

Skills, Experience and Requirements

Education and Experience :

Skills and Qualifications :

Visa sponsorship not available for this role

Salary Ranges

Compensation : $72,350.00 / Year - $103,400.00 / Year

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here : DISH Benefits.

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.

Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.

Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law.

You may redact any information that identifies age, date of birth, or dates of school / graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law.

EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact leaves@dish.com if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.