Admissions Coordinator

Job Description

Job Description

Description :

Job Title : Admissions Coordinator

Department : Admissions

Reports to : Admissions Director

Job Summary :

Admissions coordinators need to be empathetic and understanding, able to guide our potential clients to healing and recovery. The Admissions Coordinator will facilitate and evaluate therapeutic, medical and financial arrangements of incoming chemically dependent patients and / or family members. The ideal candidate will be someone who has experience in a metric driven sales setting and a passion to help others.

Duties / Responsibilities :

• Answers and respond immediately to telephone, email, or live chat inquiries concerning potential client admissions.
• Obtain & Verify insurance coverage and / or assist with private pay clients.
• Performs admission assessments for all prospective clients.
• Verifies that the client to be admitted meets all clinical and financial criteria for admission
• Schedule all accepted applicants for admission and coordinates the admission to the appropriate departments.
• Utilizes supervisory feedback and evaluations to improve performance.
• Coordinates client admissions process with operations and clinical staff.
• Documents all inquiries and admissions activities to assist with monthly marketing report.
• Provides appropriate orientation to program aspects post admission.
• Maintains flexibility and adaptability
• Other duties as assigned.

Requirements :

Required Skills / Abilities :

Education and Experience :

Physical Requirements :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must frequently lift and / or move up to 10 pounds and occasionally lift and / or move up to 25 pounds. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk and sit. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.

Working Conditions and Environment :