Referral Coordinator

Job Description

Job Description

Description :

The Sleep Study Referral Coordinator is responsible for managing and processing incoming referrals for sleep studies, assisting patients with the diagnostic process for obstructive sleep apnea (OSA), coordinating efficacy sleep studies, and following up with patients after their studies to schedule consultations. The coordinator will also handle inbound calls, providing support to patients and providers in need of sleep study services. The role requires attention to detail, effective communication, and the ability to manage multiple tasks in a fast-paced healthcare environment.

Requirements :

Key Responsibilities :

• Referral Management :

Enter and process new incoming referrals from healthcare providers for sleep studies.

Contact patients referred for sleep studies to schedule diagnostic appointments.

Review referrals for efficacy sleep studies (such as CPAP titration studies) and send them to the appropriate sleep study providers.

Follow up with patients after their sleep study to ensure they are scheduled for consultations with the appropriate healthcare provider.

Answer incoming calls and assist patients or providers with any questions regarding sleep study referrals, scheduling, follow-up.

Maintain accurate and up-to-date records of all patient interactions, referrals, and follow-up activities.

Qualifications :

Skills & Attributes :

This position is essential in ensuring that patients referred for sleep studies are accurately diagnosed and receive appropriate care, including follow-up consultations. The Sleep Study Referral Coordinator plays a vital role in providing excellent patient service and facilitating the smooth coordination of sleep study services.