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Lead Cruise Sales Operations

Lead Cruise Sales Operations

Travel + Leisure Co.Tampa, FL, US
30+ days ago
Job type
  • Full-time
Job description

We Put the World on Vacation

Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

The Lead Trainer role will support the Margaritaville Vacation Club sales at sea. The role will be a hybrid role (onboard ship requirements and in office requirements). Responsibilities include, but are not limited to :

  • First 90 days aboard ship (while we work on getting a contracted Club Director) after that time period Lead Trainer will join one cruise per month to inspect process and train 'on the spot' for sales & marketing / Evaluating process for efficiencies
  • Lead Trainer will be onboard ship during 2-month sabbatical between Contracted role (Club Director) and perform all Club Director duties during that time period.
  • Lead Trainer will onboard any additional Club Directors (Pending addl ships join process)
  • Lead Trainer will be responsible for :

Creating a schedule 60-90 days out for Florida Sales Rep rotation

  • Onboarding sales reps to Margaritaville brand
  • Ensuring all requirements and documents are met for sales representatives to participate in rotation
  • Setting up rooms for sales representatives and other support staff with Margaritaville room staff
  • Handling invoices for Room charges and submitting through Concur
  • Working with Bus Ops and OO to ensure the support team is aware of cruise dates and potential volume ( Sp Events cruises vs Reg cruises) and POC for each cruise
  • Ensuring all associates have required equipment / uniforms / signed paperwork
  • Training of all new associates joining the team
  • Travel Requirements

    50%

    Minimum Requirements and Qualifications

    Education

    MGVC product knowledge

    Training requirements

    FLA Real Estate license

    Knowledge and skills

    Demonstrated ability to multi task and make effective decisions that align with company's direction

    Technical Skills

    Journey, WSA Worksheet, Eworksheet, Ecredit, Workstamp, MSFT Office

    Job experience

    2-3 years experience in Sales Operations, Sales training, Timeshare operations

    Experience equivalent to the education requirement may be accepted in lieu of the education requirement.

    How You'll Be Rewarded

    We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include :

  • Medical
  • Dental
  • Vision
  • Flexible spending accounts
  • Life and accident coverage
  • Disability
  • Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
  • Wish day paid time to volunteer at an approved organization of your choice
  • 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
  • Legal and identity theft plan
  • Voluntary income protection benefits
  • Wellness program (subject to provider availability)
  • Employee Assistance Program
  • Where Memories Start with You

    Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

    We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.

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    Sales Operation • Tampa, FL, US

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