Event Sales Coordinator

Job Description

Job Description

Event Sales Coordinator Wanted!

Apex Entertainment is seeking dedicated and enthusiastic individuals to join our team! We are currently looking for a Sales Coordinator who will play a crucial role in providing exceptional service to our guests. As a Sales Coordinator, you will be responsible for the booking, upselling, and detailing of events to ensure complete guest satisfaction and increased revenue.

Responsibilities :

• Event Planning and Detailing :
• Manage the planning and detailing of various events, including children's birthday parties, teen parties, bachelor parties, small corporate team outings, and more.
• Work with guests from the initial inquiry to the detailed planning process, ensuring clear communication and follow-up after the event to ensure customer satisfaction.
• Client Consultation and Customization :
• Provide guests with comprehensive information about all that Apex Entertainment has to offer, helping them customize the best event to meet their specific needs.
• Schedule and facilitate site tours in a professional and inviting manner, showcasing the unique features and attractions of our facility.
• Pricing and Documentation :
• Quote prices accurately and prepare Banquet Event Orders (BEOs) in a consistent, accurate, and efficient manner.
• Review all terms and conditions with guests throughout the planning process, ensuring their understanding and agreement.
• Guest Communication and Relationship Building :
• Routinely check in with guests regarding their upcoming event, addressing any concerns or questions to ensure all details have been addressed and the booking process runs smoothly.
• Build strong relationships with guests to foster repeat business, generate positive reviews, and attract new clients.
• Financial Management :
• Ensure up-to-date financial records and collect payments from clients in a timely manner.
• Contribute to revenue growth by identifying opportunities for upselling and maximizing event bookings.
• Community Engagement :
• Assist in off-site street team events to foster community relationships and attract new business opportunities.
• Collaboration and Communication :
• Maintain clear and consistent communication with all departments, providing detailed BEOs and attending weekly BEO meetings.
• Collaborate directly with various department managers to ensure seamless coordination and successful execution of events.
• Administrative Support :
• Answer general guest questions via phone, web chats, and emails, providing prompt and accurate information.
• Perform administrative tasks, such as checking attraction reservations, adjusting online reservations, filing event invoices, and other responsibilities as assigned by the Sales Manager.

Requirements :

Perks and Benefits :

Join us in creating unforgettable events and delivering exceptional guest experiences at Apex Entertainment. Be part of a dynamic team where your dedication and enthusiasm will contribute to the success of our sales initiatives. Apply now and embark on a rewarding journey with us!