Job Description
Job Description
Description : Position Summary
The Mortgage Loan Processor – Closer plays a critical role in delivering a seamless, compliant, and member-focused mortgage experience. This senior-level position is responsible for managing residential first- and second-trust mortgage files from setup through post-closing, ensuring accuracy, efficiency, and strict adherence to investor and portfolio lending guidelines.
The ideal candidate will have extensive experience in processing, closing, and post-closing functions, with a strong command of compliance requirements, including TRID, RESPA, TILA, HMDA, and Fair Lending regulations. This role requires exceptional attention to detail, sound judgment, and the ability to manage a high-volume pipeline independently while providing superior service to members and internal partners.
Key Responsibilities
A. Loan Setup & Processing
- Establish and maintain complete loan files in Encompass 360 (ICE Mortgage Technology) with full accuracy and documentation integrity.
- Order and track required documents, including appraisals, title, payoffs, insurance, verifications, flood certifications, and mortgage insurance.
- Review and validate income, employment, assets, and liabilities per investor or portfolio requirements.
- Submit files through Desktop Underwriter (DU) or equivalent automated underwriting systems.
- Ensure all HMDA data fields are accurate and updated in the Loan Origination System to support annual reporting.
B. Pipeline Management & Communication
Manage an active pipeline of approximately 30 mortgage loans from submission through funding, ensuring target turn times and closing dates are achieved.Proactively communicate with members, Mortgage Loan Officers (MLOs), title companies, and internal stakeholders to resolve conditions and ensure timely closings.Maintain a service-oriented approach that reflects IDB Global FCU’s member-focused mission.C. Closing & Funding
Prepare, review, and audit Loan Estimates (LEs) and Closing Disclosures (CDs) for TRID and investor compliance.Coordinate settlement dates and deliver accurate closing packages to title and escrow partners.Review title reports, payoffs, and homeowner’s insurance for accuracy; clear vesting, lien, and judgment issues before funding.Monitor rate locks, ensure deadlines are met, and prepare funding requests for timely wire delivery.D. Post-Closing & Compliance
Perform thorough post-closing reviews to verify document completeness and compliance.Deliver and scan all executed documents for servicing or investor delivery.Track and reconcile trailing documents, recorded instruments, and final title policies.Maintain complete HMDA accuracy throughout the loan lifecycle and assist with the annual reporting process.Adhere to all applicable laws and regulations, including RESPA, TILA, TRID, Fair Lending, BSA / AML, and OFAC compliance.Scan, upload, and deliver closing documents to the Servicing company MLS.QC uploaded documents in MLS for portfolio delivery accuracyPerformance Expectations
Maintain = 2 business days from final approval to delivery of closing documents.Achieve = 98% TRID and documentation accuracy rate.Ensure 100% accuracy in HMDA data for annual submission.Maintain zero investor or servicing rejections due to documentation deficiencies.Deliver consistent, proactive communication and exceptional member service.Requirements : Qualifications
Language : Bilingual English / Spanish preferred.Education : Bachelor’s degree preferred; high school diploma with equivalent experience accepted.Experience : Minimum 6 –10 years of hands-on experience in mortgage processing, closing, and post-closing (credit union or community bank experience preferred).Technical : Expertise with Encompass 360 , Microsoft Office Suite , and Fannie Mae DO system; experience with DocuSign and e-closing platforms a plus.Skills : Advanced knowledge of mortgage documentation, compliance requirements, and investor delivery standards; strong organizational and analytical skills; ability to work independently with minimal supervision.IDB Global Federal Credit Union provides a comprehensive benefits package that includes health, dental, and vision plans, life insurance, short—and long-term disability plans, educational assistance, PTO, and a 401(k) retirement savings plan. This position pays between $33.62 and $42.03, depending on the candidate's qualifications and experience, and is also eligible for an annual incentive.
