Restaurant General Manager (GM)

IS THIS JOB FOR YOU?

• Are you a strong leader, with the ability to spot talent and develop healthy and high-performing teams?
• Do you live and breathe hospitality? Are you obsessed with making people feel welcome, valued, and taken care of?
• Are you a bit fanatical about the details, making sure things are buttoned-up and done just right?
• Are you obsessed with systems, processes, and keeping the chaos behind-the-scenes under control?
• Are you super comfortable with a P+L, a budget, and running a profitable restaurant?
• Are you the type of person that takes your career seriously, but doesn't take yourself too seriously?

Yes?! Then YOU should join our team!

WHY WORK HERE?:

Here are some of the perks!

• PPO Medical, Dental, & Vision Insurance - PPO plans, 50% company-paid
• 401K Retirement Plan - With 3% company match
• Weekly Pay – In your bank, once a week, like clockwork
• Paid Time Off - 2 weeks of paid time off
• Bonus Days Off – Never work on Thanksgiving or Christmas - we're closed!
• Flexible Days Off – Typically scheduled back-to-back, with the ability to move them around
• Monthly Leadership Book Club – Free book, free snacks, free drinks, and big ideas
• Fast Growth – We’re scaling fast and we promote from within!
• Access to Expert Coaches – If you’re hungry to grow, we’ve got the pros
• Free Holiday Dinner Boxes – So you don’t have to cook on the Thanksgiving or Christmas!
• $250 Monthly Dining Allowance – Free food & drinks, that never expires
• $25 Lunch Break Meal Credit – Enjoy a meal on us, every lunch break
• 50% Employee Shift Discount - 50% off on food during, before, and after your shift
• 20% Employee Table Discount – 20% off food & drinks anytime, for you and your whole table
• 20% Drop-Off Discount – 20% off anytime, for any size party
• State of the Company Events – Fun team hangs with big updates and snacks galore
• We Run on EOS – Clear roles, real accountability, & we’re always leveling up

WHAT DOES A TYPICAL DAY LOOK LIKE?:

RESPONSIBILITIES

As our General Manager, you'll be at the helm of all things restaurant operations. These are the results you'll be hired to accomplish:

» ① Hire & Develop a High-Performing Restaurant Team

Hand-pick your A-players, coach & develop your B-players, and encourage the C-players... to work somewhere else.

» ② Champion Playful Hospitality & the ‘Good-Time Guest Experience’

We guarantee a good time! And as the head of all things hospitality, you'll lead the charge to make magic happen, service after service.

» ③ Run Top-Notch Operations

You’ll ensure restaurant operations run smooth like *butta* - and make sure the *whole house* stays on point from open to close.

» ④ Drive Restaurant Profitabilty

Maximize yours P's and minimize your L's, bb! You'll be responsible for (and damn good at!) driving your restaurant’s sales and controlling your restaurant’s costs.

» ⑤ Be an Ambassador in the Local Community

Get involved! Shake hands! Kiss babies! Make your location a fixture in our local community.

*As a disclaimer*: This is a dynamic position, in a rapidly growing company, in an always-changing industry. That means that this position and its responsibilities will continue to evolve. So, if you're change-adverse, this job ain't it.

That being said - if you're good with change, and are willing to try new things - you'll love this job, and it'll love you right back.

PAY

We pay a base wage of $85,000 - $90,000, plus a performance-based quarterly bonus after the 90-day onboarding period. Total compensation for this position will likely fall between between $95000.00 - $105000.00 per year. Base salary depends on relevant experience, and quarterly bonus potential is based on sales, profitability, and completion of special projects.

WORK SCHEDULE

This position is full-time, with a semi-set schedule designed around the demands of the restaurant. This position will work the busiest shifts of the week, based on daily forecasted sales and special events. Days off are typically back-to-back. Our General Manager will work 5 days, and typically 50-ish hours per week.

WILL YOU FIT IN HERE?

Our team has been built - brick by brick - on shared core values. And no, they’re not just bullsh*t words slapped on a wall - they’re who we are at our core - and they’re non-negotiables for working here. You’ll feel super *comfy* and right at home if these words describe you:

» You Come With Batteries Included

You’re a high-energy self-starter who jumps into action, and doesn’t need hand-holding to get things done.

» You’re Scrappy

You’re a resourceful problem-solver who makes things happen; if there’s no door, you get in through a window.

» You Take Your Work Seriously

You take pride in your work, big and small, and you have a natural reflex to do things the *right* way.

» But, You Don’t Take Yourself Too Seriously

You’re a positive team player who owns up to your mistakes, is open to feedback, and is humble about your wins.

And if these words *don’t* describe you? You’ll be decidedly *uncomfy* here. So, fair warning - If you’re a cranky a** problem-bringer who’s cool being super-mid at your job and needs constant hand holding… may we suggest… working literally anywhere else?

JOB REQUIREMENTS:

Here are some of our must-haves & would-like-to-haves:

• At least 5 years of high-volume restaurant experience in a General Manager, or equivalent, role
• Proven experience hiring, staffing, and leading teams
• Proven experience actively managing costs in a high-volume hospitality operation
• Upscale or fine-dining restaurant experience in a General Manager role - a major plus!
• Must have current ServSafe Manager & BASSET Certifications
• Must be at least 21 years old
• Must have open availability - including nights, weekends, and holidays
• Must have the ability to regularly work 50-ish hours per week
• Physically able to lift up to 50 pounds, stand for long periods, and keep up with the pace of busy restaurant
• Must have a valid driver's license & sole access to a personal vehicle
• Must have access to a personal computer or tablet for administrative tasks
• Familiarity with Toast, SevenRooms, 7Shifts, & Margin Edge, a plus!

Wooden Paddle is 13-years-young restaurant & catering company, started in 2013.
Our purpose, and the reason we exist, is to be 'The Place You Want to Be'. 📍
Our niche, and the thing we work really freaking hard to do better than anyone else, is creating ✨ Super Fun Dining Experiences✨.
Our focus is shareable, wood-fired comfort foods 🍕, artsy cocktails 🍸, & good-time energy 💁♀️.
As a team, we're scrappy go-getters who don't take ourselves too seriously - but we take our food, drinks, and hospitality *extremely* seriously.
And we're all on a mission to hit 10 Million Good-Time Guest Experiences by 2033! Come for the pizza, stay for the party bb! 🎉