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Team members are responsible for delivering an exceptional guest experience through consistently providing friendly, responsive service, great food, and a clean restaurant environment for all guests.
Guest services team members may work in a variety of positions such as: drive-thru attendant, front counter cashier, food bagger, hospitality services (indoors or outdoors), etc.
Taking guest orders and payment
Assembling orders
Serving food and drinks to guests
Replenishing supplies and condiments
Maintaining a clean facility and dining experience (indoors and outdoors)
Ensuring a positive experience for all guests
Excellent interpersonal skills
Able to communicate effectively in English
Able to listen to and input guests' orders and read video monitors
Able to work indoors and outdoors
Able to handle money and operate a point-of-sale system
Able to stand and/or walk during shift and move freely throughout the restaurant, indoors and outdoors
Able to reach, bend, stoop, lift and/or carry up to 75 pounds
Demonstrates integrity and ethical behavior
Self-starter who takes initiative and willingly accepts responsibility
Prior experience in customer service, cashier, team member or other restaurant experience a plus
Demonstrate a strong awareness and concern for food quality and safety
Competitive pay - Starting at $20.00/hr
Flexible schedule with day & evening hours
Free employee meals
Closed Sundays
Access to scholarship opportunities
Career advancement & management opportunities
1950 El Camino Real, Santa Clara, CA 95050
Pay range: $20.00 - $20.30
Guest Services Team Member • Santa Clara, CA, US
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