Account Manager - State Farm Agent Team Member

Benefits:

• Health Incentive Plan
• Life Insurance
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off

About Our Agency


At the Shanda Martin State Farm Agency, we are passionate about helping individuals, families, and businesses protect what matters most through personalized insurance and financial services. As a State Farm Agent with a commitment to excellence, Shanda brings professional expertise, industry knowledge, and a genuine passion for serving others to everything we do.


With more than 35 years of combined insurance experience, our team is dedicated to providing exceptional customer service while building strong, lasting relationships within the Dallas-Fort Worth community and beyond. We value teamwork, integrity, continuous learning, and making a positive impact on the lives of our customers.


If you’re looking to join a supportive, growth-focused team where you can develop your skills, help others, and be part of something meaningful, we’d love to meet you.


Position Overview


Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Account Manager. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self- starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Maintain a strong work ethic with a total commitment to success each and every day

Requirements

• Friendly and optimistic personality
• Excellent communication skills - written, verbal and listening
• People-oriented
• Organizational skills
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Property and Casualty license (must be able to obtain)