SHIFT LEADER – MCALISTER’S
Title of the position:
Restaurant Shift Leader
Department:
Restaurant Operations
Reporting:
General Manager/Assistant Manager
Job Type:
Non-Exempt
Education:
High School Diploma or equivalent
Location:
Overall responsibility:
The Restaurant Shift Leader contributes to the success of McAlister’s Corporation through assisting in the daily operations of the restaurant. The Shift Leader’s responsibility is to direct the operation of the restaurant, in the absence of the General Manager and/or Assistant Manager, while maintaining the highest standards of food quality, service, cleanliness, safety and sanitation by directing and supervising team members. Shift Leader is also responsible for handling issues with team members, food suppliers and guest directly, then escalates them to the General Manager/Assistant Manager when necessary.
Key areas of responsibility:
· The ability to provide supervision during assigned shifts.
· Provides team members, and guests with a positive experience and atmosphere.
· Manages both FOH and BOH shift responsibilities to include scheduling of staff to minimize overtime and achieve daily labor controls and cost as assigned by management.
· Monitors speed of service to ensure a positive guest experience.
· Handle guest comments and complaints.
· Supervise daily shifts to ensure McAlister’s standards, product quality and cleanliness is maintained.
· Assist in the ongoing training of team members, including new hires as well as existing staff to make certain McAlister’s procedures and processes are followed. Performs line checks as necessary.
· Enforce uniform policy and standards.
· Ensures proper cash handling procedures are followed.
· Opening and closing of restaurant in the absence of upper management.
· All other duties as assigned by management.
Secondary Functions:
· Confident in the ability to supervise
· Safety and sanitation fundamentals
· Adaptive to change
· Ability to work as a team
· Ability to multi-task
· Organized
· High levels of stamina and the ability to overachieve
Qualifications:
· High School diploma or equivalent.
· Minimum of 1 year experience within the food service industry; supervisory experience a plus but not required.
· Worked in a fast paced environment.
· Retail experience
Physical Requirements:
· Must be able to work in a fast paced, high energy, and physically demanding environment.
· Must be able to spend 90% of working time standing.
· Must be able to spend 10% of working time sitting.
· Will be required to use all sensory capabilities such as: vision, hearing, tasting, smelling, touching, and speaking.
· Will be required to use physical capabilities such as: walking, bending, kneeling, handling, hand flexibility, reaching, squatting, crawling, lifting, climbing, and stooping.
· Must be able to carry loads greater than 25 pounds, and be able to transport up to 50 pounds regularly.
· Must be able to communicate clearly with our Guests and team members in the primary language of the restaurant, specific to location. (Primarily English).
· Must be able to hear with 100% accuracy with correction.
· Must be able to see to 20/20 vision with correction.
· Reliable transportation.
About Our Benefits:
Along with a positive, fast-paced, and rewarding work environment, we offer competitive benefits to support our associates through offerings such as:
· Paid Time Off
· Free Wellness Services
· 401(k) with Generous Match for Those 21 and Older
· Flexible Hours
· Promotion From Within
· Discounted Meals
· Free Branded Swag
· Safety Shoe Purchase Program
· Gym Membership Discounts
· Access to Advanced Pay
· Affordable Lifestyle and Wellbeing Benefits
· Tips, and More!
This is for a position at a McAlister’s Deli corporate location
Team Leader • JACKSON, MS, US
Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world.Restaurant Brands International Inc.RBI owns... Show more
The Shift Manager will direct and ensure the efficient operation of the front line and kitchen.A qualified candidate must have access to a vehicle to drive periodically on company business and have... Show more
Major Duties and Responsibilities:.Ensure proper staffing levels within the team are adequate at all times.Conduct performance reviews and provide ongoing mentorship for team members.Determine any ... Show more
Trenchless Geotechnical Team Lead.At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to ... Show more
Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit.A Shift Manager provides leadership to crew and other managers during a shift to ensure ... Show more
The North American Liability team offers a wide range of liability insurance solutions.These include National Accounts Excess, Multinational, Reverse Flow, Environmental Liability and some Primary ... Show more
Launch Your Leadership Career with Mister Car Wash.Working at Mister Car Wash is all about opportunityto inspire a team, build relationships with customers, and have fun in a fast-paced environment... Show more
Shift Manager - Checkers Rallys - 706-W.Woodrow Wilson-Jackson, MS (Jackson, MS).Location: Jackson, MS, US, The Shift Manager will direct and ensure the efficient operation of the front line and ki... Show more
Location 112 Dees Way, Madison, MS, 39110, United States.Other Compensation Shift Premium.Job Category Store Leadership, Customer Service, Food Service.Industry Convenience Store, Gasoline Distribu... Show more
Chick-fil-A Leadership Opportunity.Working at Chick-fil-A is more than just a job; it's an opportunity.In addition to working directly for an independent Owner/Operator, our team members gain life ... Show more
La-Z-Boy Incorporated Store Leader.Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day.Our employees have the power to change lives, i... Show more
This position will serve as a liaison between the Revenue Cycle leadership and BOC teams.Performs workflow assessments and analyze internal business system to determine functional requirements for ... Show more
Northside Drive, Jackson, MS ID#P1-5123346-1.Working at Pizza Hut is about making hungry people happy.It's about being independent and having fun, making new friends and earning extra cash.If you'r... Show more
Be a part of what we are building here at Arby's.At Arby's, we are guided by our six core values: Dream Big, Work Hard, Get it Done, Play Fair, Have Fun, and Make a Difference.We welcome you to the... Show more
Under general direction, responsible for the daily operations of an individual project in accordance with the established policies, procedures, systems, and requirements approved by the company.Cap... Show more
General Manager/Assistant Manager.High School Diploma or equivalent.The Restaurant Shift Leader contributes to the success of McAlister's Corporation through assisting in the daily operations of th... Show more
Location 4214 Lakeland Drive, Flowood, MS, 39232, United States.Job Category Store Leadership, Retail, Customer Service.Industry Convenience Stores, Gasoline Distribution, Leadership.Description Re... Show more
Team Leader OpportunityAt H&R Block, we believe in the power of people helping people.Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities ... Show more
Our CompanyAt H&R Block, we believe in the power of people helping people.Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.W... Show more
Food Service Director / Dining Services Director.Join Healthcare Services Group (HCSG) as a Food Service Director, leading the dining department at a long-term care facility.At HCSG, we are passion... Show more
