Talent.com
Cellairis
Retail SpecialistCellairis • New Haven, Connecticut
Retail Specialist

Retail Specialist

Cellairis • New Haven, Connecticut
30+ days ago
Job type
  • Full-time
Job description

Core Competencies:

  • Persuasive personality
  • Attention to detail
  • Skilled at strategic planning, execution, and analysis
  • Self-Motivated and Results-Oriented
  • Persistent in nature
  • Tech-Savvy
  • Consumer focused

Required Attitude/Personality:

  • Drive and Urgency: Has tremendous energy and initiative to generate, implement, and execute and can positively inspire subordinates to do the same.
  • Attitude: Always has a positive and open attitude and it positively affects team members around them. Always open to coaching and new techniques. Never appears to be discouraged and is always moving forward.
  • Ability to Create Policy/Procedure and the ability to Follow Policy/Procedure: Is aware of policies and procedures, is able to follow them all, and is also able to coach and enforce adherence amongst subordinates.
  • Genuine Customer/Consumer Focus: Has genuine concern about customers, and knows how to reach and target customers through unique marketing campaigns. Is able to professionally handle and adapt in any situation as well as coach and assist other team members who are struggling with this skill.

What an average day will look like:

  • Open store
  • Plan repair schedule
  • Check inventory
  • Test technology
  • Open cash drawer
  • Get daily sales goals and plan from Store Manager
  • Generating Revenue
  • Book appointments
  • Phone appointments
  • Walk-by appointments
  • Door program appointments
  • Upsell accessories and warranties
  • Gather online reviews and feedback
  • Repair devices
  • Customer Service
  • Problem solve customer issues to their 100% satisfaction
  • Closing store
  • Process paperwork
  • Check inventory
  • Close drawer
  • Housekeeping

Job Description:

The Retail Associate will be directly responsible for self-driving, increasing, and maintaining the overall sales performance, booking a same-day device repair appointment, selling device protection plans, and selling device accessories. You will also be performing the device repairs. Device repairs include but are not limited to: cell phone, and tablet screen replacements. Duties including customer check-ins, device repairs, store operations and housekeeping, device repair status updates, parts and inventory tracking, and client follow-up/communication. In addition to driving sales and collecting online customer reviews you must be able to resolve customer issues and provide exceptional customer service. As a Cellairis Retail Sales Associate & Technician you may also be required to report to nearby locations therefore you are required to have a valid drivers license and your own reliable transportation; public transportation will not be sufficient due to the nature of this industry.

Hiring Requirements:

  • Basic computer skills: usage and ability to multi-task and handle multi-window workflow; Proficiency in MS Office
  • Excellent verbal and written communication skills
  • Ability to have genuine customer service skills and develop relationships with clients
  • Time management and scheduling skills
  • Physical skill requirements: Stand for long periods of time Hand/eye coordination and dexterity (for repairs) Lift 25 Lbs.
  • Own reliable transportation/Valid Driver's License
  • Professional appearance
  • Pass Drug Screening/Pass Criminal Background check

Previous Work Experience:

  • Retail sales experience: 1-3 years in a retail sales environment
  • Proven ability to meet and exceed sales goals
Create a job alert for this search

Retail Specialist • New Haven, Connecticut

Similar jobs

OEM Account Specialist

Outer ArmorTorrington, CT, United States
Full-time

Help Bring New Powersports Products to Market.Are you passionate about powersports and enjoy working directly with customers to help turn ideas into successful products?.We are looking for an OEM A... Show more

 • Promoted

Compliance Specialist

Launch PotatoNew Haven, CT, United States
Full-time

Compliance SpecialistLaunch Potato is a profitable digital media company that reaches over 30Mmonthly visitors through brands such as FinanceBuzz, All About Cookies, and OnlyInYourState.As The Disc... Show more

 • Promoted

Retail Sales Associates - Smith Haven

LovisaLake Grove, New York, United States
Part-time

Join the Lovisa Team – Where Fashion and Fun Come Together! ✨.Ready to dive into the world of super stylish jewellery that doesn’t break the bank? Lovisa is the ultimate go-to destination for trend... Show more

03900 Store Manager

Sally Beauty HoldingsCentereach, NY, United States
Full-time

By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair and we need p... Show more

 • Promoted

Audit & Compliance Specialist Full Time 40 hours

Bristol HospitalBristol, CT, United States
Full-time

Audit & Compliance Specialist Full Time 40 Hours.BHI Bristol Hospital Main Campus - Bristol, CT 06010.Position Type Full Time Job Shift 1st Shift (Days) Education Level 4 Year Degree.At Bristol Hea... Show more

 • Promoted

Part-Time Assistant Manager - Level 1

Hot TopicLake Grove, NY, United States
Part-time

Hot Topic Part-Time Assistant Manager Level 1.We're looking for music and pop culture fanatics to help create the best experience for our customers.As a Hot Topic Part-Time Assistant Manager Leve... Show more

 • Promoted

Advanced Business Specialist

Brookhaven LABUpton, NY, United States
Full-time

Advanced Business SpecialistThe Business Operations Office, within Brookhaven's Business Services Directorate, has an opening for an Advanced Business Specialist position in the Energy and Photon S... Show more

 • Promoted

Travel Retail Reset Merchandiser

SAS Retail ServicesCanton, CT, United States
Part-time

We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives.Joining SAS Retail Services... Show more

 • Promoted

Stock Associate (PT or FT)

Foot LockerTorrington, CT, United States
Full-time +1

Are you looking for a company that values your skills, fosters your growth, and allows you to pursue your passion? Footlocker is the company to consider! As a part-time or full-time Stock Associate... Show more

 • Promoted

Retail Merchandiser-Grocery PT or FT

ROC-Retail on CommandPort Jefferson, NY, United States
Part-time

Retail On Command (ROC) Merchandising MUST HAVE CAR! Must be able to travel up to 30 miles each way.As a merchandiser, you will be working on a Team with varying responsibilities.A typical day woul... Show more

 • Promoted

Retail Manager

Savers / Value VillageCentereach, NY, US
$18.81–$30.85 hourly
Full-time

As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse a... Show more

Retail Customer Service Specialist

DICK'S SPORTING GOODS INCCanton, CT, United States
Full-time

Dick's Sporting Goods - JobID:202603064 Retail Associate / Team Member As a Customer Service Specialist at Dick's Sporting Goods, you'll:Create a world-class customer experience by providing passio... Show more

 • Promoted

Store Manager

Hot TopicLake Grove, NY, United States
Full-time

At BoxLunch, we're committed using our love of pop culture to do something amazing: eliminate hunger.With every $10 spent, we donate a meal to Feeding America that directly benefits the communities... Show more

 • Promoted

Retail Store Associate

Savers / Value VillageCentereach, NY, US
$16.50–$17.40 hourly
Full-time

Job Title: Retail Warehouse & Production Associate.Our starting pay ranges from $17.As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre... Show more

Key Holder: Nesconset

COSTELLOS ACENesconset, NY, United States
Full-time

Position SummaryAs a Key Holder, your focus is on the customer while maintaining inventory and operating efficiencies to ensure all customers are receiving high levels of customer service.This posi... Show more

 • Promoted

Store Manager Trainee

Dollar TreeTorrington, CT, United States
Full-time

Your natural leadership skills and ability to inspire teams to deliver exceptional customer service make you the right person for our Store Manager in Training position.Join our team today and let'... Show more

 • Promoted

Retail Cashier

DICK'S Sporting GoodsLake Grove, NY, United States
Full-time

At DICK'S Sporting Goods, we believe in how positively sports can change lives.On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes... Show more

 • Promoted

Website Order Processing Specialist

Madison's Niche/D.K.Brothers by Madison's NicheStony Brook, NY, United States
Full-time

Benefits:Competitive salary Employee discounts Flexible schedule We are looking for an enthusiastic, professional, and responsible team player who performs well under pressure.This detail-oriented ... Show more