Client Development Representative

About Netsmart

At Netsmart, improving care delivery isn’t just our aspiration; it’s our passion!

For more than 50 years, we’ve been a healthcare software company developing technology and providing services in behavioral health, human services, and post-acute markets. We collaborate with organizations and partner with our clients across the care spectrum to anticipate challenges, identify obstacles, and recognize new opportunities as healthcare evolves. We continuously strive to advance our Netsmart technologies and offerings beyond the EHR by embracing new technology trends that empower healthcare professionals to provide the best possible care.

Position Overview:

As a Client Development Representative at Netsmart, you’ll play a key role in expanding our impact by bringing new clients into our network and introducing innovative solutions within the human services space. This role focuses on building relationships with C-suite leaders, leading product demonstrations, and guiding organizations through tailored pricing and solution options. You’ll own your territory end-to-end including developing and executing your go-to-market strategy and driving consistent outbound prospecting to build a strong pipeline. You’ll manage a high volume of opportunities while proactively sourcing new business, all within a supportive, high-performing team environment. Ideal candidates are growth-oriented, detail-driven, and entrepreneurial, with strong communication and presentation skills and a passion for making a difference in the communities we serve.

Responsibilities

• Generate new business opportunities by seeking for new clients via phone calls

• Qualify leads from executive calling program as well as proactive target-based prospects.

• Understand client’s business needs and suggest appropriate solutions to match those needs.

• Manage and grow existing pipeline through regular, direct contact with prospects as well as researching new market segments and opportunities

• Setup and deliver demos for prospective clients.

• Handle multiple projects, functions and priorities with high level of effectiveness

• Maintain and provide weekly reports.

Qualifications
Required

• Bachelor's degree or equivalent relevant work experience
• At least 2 years of sales experience or successful completion of the Client Representative program
• Exceptional written and verbal communication skills
• Effective presentation skills, including presentations in a sales capacity.
• Strong interpersonal skills with outstanding relationship building skills.
• Effectively collaborate and communicate with all levels of management and cross-functional teams.

Preferred

• Salesforce CRM experience
• Sales Territory management experience
• Technology experience with emphasis on health and human services or post acute marketplace experience
• Care provider in the health and human services or post acute provider marketplace experience

Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.

Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart’s sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart’s third party screening provider.