Account Manager II, Donor Recruitment

Join UsWhere Your Career Is a Force for Good!

Joining The American Red Cross is like nothing else it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

Where Your Career is a Force for Good!

Responsibilities

• Implement creative strategies to attract, manage and retain potential blood drive sponsors and feeder groups for existing blood drives.
• Drive consistent execution of the 12-week drive management cycle, including collaboration with key stakeholders to ensure effective hand off of drives and sufficient drive sign-ups are attained.
• Support the development of territory plans in collaboration with key stakeholders on an annual basis to achieve collection goals, increase monthly bookings, improve operational efficiency, and identify new blood drive sponsors.
• Provide comprehensive organizational and operational support to blood program leader to ensure achievement of collection operation and annual goals and provide the highest level of customer service to encourage the sponsor to grow their blood program with the Red Cross in frequency and performance metrics.
• Implement education programs for blood drive sponsor contact, recruitment committees and volunteers within assigned groups to assist in meeting collection objectives and to comply with all directives, regulations and local operating procedures.
• Ensure records in the system are accurately maintained to provide tracking and statistical data on sponsor group performance.
• Appropriately utilize tools, technology and strategy provided by the organization to enhance customer service, efficiency and productivity.
• Responsible for providing own transportation for business purposes.

Scope

Individual contributor that works under limited supervision. Apply subject matter knowledge. Capacity to understand specific needs or requirements to apply skills / knowledge.

Qualifications

Education : Bachelor's degree in marketing, sales, communications or related field required.

Experience : Minimum 3 years of related experience or equivalent combination of education and related field experience required.

Skills & Abilities : Knowledge of group dynamics, direct sales, customer relationship management / maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. Good organizational skills and the ability to handle multiple priorities effectively are required. Event planning experience desired. Excellent oral and written communications skills, including training and presentation skills are required. A current valid driver's license and good driving record is required. Ability to work on a team.

Travel : Some travel may be required.

Physical Requirements

The duties are representative of the essential functions of the position. Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. May be required to travel to sites throughout the region to meet with potential donor groups. Ability to use a personal computer and applicable software for sustained periods of time.

Benefits For You

We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.

Make Your Career a Force for Good!

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.