Talent.com
Asset Protection - Agent - Springbrook Prairie Pavilion Rack

Asset Protection - Agent - Springbrook Prairie Pavilion Rack

NordstromNaperville, IL, US
4 days ago
Job type
  • Full-time
Job description

Asset Protection Agent

The Asset Protection (AP) team's function is to keep our customers, teams and brands safe. AP partners with the store Emergency Response Team (ERT) to prepare for, respond to, and recover from a variety of emergencies. AP also protects company profits by mitigating shrinkage risks, as well as preventing, investigating, and resolving theft, to ensure merchandise is available for our customers.

Asset Protection's strategies are driven by our three Asset Protection Pillars :

  • Protect People by providing support for employee and customer safety.
  • Protect Physical Spaces by protecting our assets which include both building and merchandise.
  • Support Product Accuracy through store partnership working towards improved inventory accuracy and reduction of shrinkage.

When working in Asset Protection, no two days will be the same, however a typical day in the life of an Asset Protection Agent will likely include the following responsibilities :

  • Resolve theft by using good judgment and conduct quality apprehensions in high shrinkage areas while strictly adhering to policy, procedures, and AP leadership guidance.
  • Identify theft trends by leveraging technology, reporting and surveillance tactics.
  • Drive a shrinkage reduction culture by implementing action plans and merchandise protection standards.
  • Identify, escalate, and support internal theft investigations through various methods including, but not limited to, exception-based reporting and surveillance systems.
  • Investigate internal theft by gathering evidence and partnering with AP Leadership and Investigation teams.
  • Use video systems to monitor theft activity and support investigations.
  • Leverage RFID data to view merchandise movement at the highest level and aid item level investigations with merchandise inaccuracies.
  • Maintain the general safety and security of customers, employees, and store by responding to, escalating, and reporting all store security and emergency incidents including medical emergencies.
  • Support the security of our physical spaces and those within by leading security audits, participating in store meetings, and leading shrinkage awareness efforts and training within the store.
  • Serve as a member of the store Emergency Response Team (ERT) and actively participate in store emergency response training, including First Aid.
  • Prepare and submit prompt and complete reports for all high-profile incidents, merchandise recoveries, investigations, policy violations, safety incidents and other illegal activities, etc.
  • Testify in court when summoned for criminal and / or civil cases.
  • Build cross functional partnerships with store leaders, neighboring retailers, and local law enforcement.

    • You own this if you have

  • The ability to make, and be accountable for, decisions use good judgement in a fast-paced environment.
  • Have detailed, clear and concise verbal and written skills.
  • Good interpersonal and communication skills.
  • The ability to maintain a high level of confidentiality.
  • A calm demeanor when dealing with safety issues, including dealing with individuals who engage in aggressive behavior.
  • Accountability, initiative, and a high level of ownership.
  • The ability to work a flexible schedule based on business needs.
  • Meet any state and local licensing requirements.
  • Experience in investigative, asset protection and security procedures (preferred).

    • We've got you covered

    Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including :

  • Medical / Vision, Dental, Retirement and Paid Time Away
  • Life Insurance and Disability
  • Merchandise Discount and EAP Resources

    • A few more important points...

    The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

    Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements.

    Pay Range Details

    The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

    $24.75 - $25.75 Hourly This position may be eligible for performance-based incentives / bonuses. Benefits include 401k, medical / vision / dental / life / disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment.

    Create a job alert for this search

    Asset Protection • Naperville, IL, US

    Related jobs
    • Promoted
    United States Border Patrol Agent

    United States Border Patrol Agent

    U.S. Customs and Border ProtectionMontgomery, Illinois, US
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show moreLast updated: 30+ days ago
    • Promoted
    Border Patrol Agent

    Border Patrol Agent

    United States Customs and Border ProtectionEagle Lake, IL, United States
    Full-time
    IMPORTANT NOTICE : Duty assignments available at time of offer may include the Southwest Border including prioritized locations. Border Patrol determines duty assignments at time of offer based on op...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Manager of Asset Protection Operations

    Senior Manager of Asset Protection Operations

    PharmaCannChicago, IL, US
    Full-time
    Senior Manager of Asset Protection Operations.We currently operate in the States of Illinois, New York, Massachusetts, Ohio, Pennsylvania, Maryland, Colorado and Michigan as a medical and / or adult ...Show moreLast updated: 30+ days ago
    • Promoted
    Border Patrol Agent – Law Enforcement Career, $30,000 Recruitment Incentive

    Border Patrol Agent – Law Enforcement Career, $30,000 Recruitment Incentive

    United States Customs and Border ProtectionLorenzo, IL, US
    Full-time
    IMPORTANT NOTICE : Duty assignments available at time of offer may include the Southwest Border including prioritized locations. Border Patrol determines duty assignments at time of offer based on op...Show moreLast updated: 26 days ago
    • Promoted
    Manager - Asset Protection - Randall Square Rack

    Manager - Asset Protection - Randall Square Rack

    NordstromGeneva, IL, US
    Full-time
    The Manager of Asset Protection (AP) plays a key leadership role in creating a safe, secure, and profitable environment within their assigned Nordstrom Rack store. As an individual contributor, the ...Show moreLast updated: 30+ days ago
    • Promoted
    Entry-Level Border Patrol Agent – $30,000 Sign-On Bonus

    Entry-Level Border Patrol Agent – $30,000 Sign-On Bonus

    United States Customs and Border ProtectionRitchie, IL, United States
    Full-time
    IMPORTANT NOTICE : Duty assignments available at time of offer may include the Southwest Border including prioritized locations. Border Patrol determines duty assignments at time of offer based on op...Show moreLast updated: 30+ days ago
    • Promoted
    Border Patrol Agent - Law Enforcement Career, $30,000 Recruitment Incentive

    Border Patrol Agent - Law Enforcement Career, $30,000 Recruitment Incentive

    United States Customs and Border ProtectionWilmington, IL, US
    Full-time
    IMPORTANT NOTICE : Duty assignments available at time of offer may include the Southwest Border including prioritized locations. Border Patrol determines duty assignments at time of offer based on op...Show moreLast updated: 1 day ago
    • Promoted
    Insurance Agent | St Charles / Geneva, IL

    Insurance Agent | St Charles / Geneva, IL

    Horace MannWest Chicago, IL, US
    Full-time
    Insurance Agent | St Charles / Geneva, IL.Join Horace Mann and Unlock Your Financial Potential.Ready to take control of your financial future?. At Horace Mann, we are here to support you in achieving ...Show moreLast updated: 30+ days ago
    • Promoted
    Credit Solutions Advisor - Willowbrook

    Credit Solutions Advisor - Willowbrook

    Bank of AmericaWillowbrook, IL, US
    Full-time
    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for o...Show moreLast updated: 30+ days ago
    • Promoted
    Associate Manager, Asset Protection

    Associate Manager, Asset Protection

    SaksChicago, IL, US
    Full-time
    Associate Asset Protection Manager.The Associate Asset Protection Manager reports to the Store Asset Protection Manager and is responsible for the overall inventory shortage performance and total e...Show moreLast updated: 15 days ago
    • Promoted
    Border Patrol Agent

    Border Patrol Agent

    U.S. Customs and Border ProtectionFrankfort, Illinois, US
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show moreLast updated: 30+ days ago
    • Promoted
    Short Range Air Defense System Repairer

    Short Range Air Defense System Repairer

    United States ArmyChicago, IL, United States
    Full-time
    As a Short Range Air Defense System Repairer, you’ll be one of the most technically and tactically proficient Soldiers in the world. You’ll supervise and perform maintenance and repair on the Army’s...Show moreLast updated: 30+ days ago
    • Promoted
    Supervisor Rad Protection

    Supervisor Rad Protection

    Constellation EnergyWilmington, IL, US
    Full-time
    As the nation's largest producer of clean, carbon-free energy, Constellation is focused on our purpose : accelerating the transition to a carbon-free future. We have been the leader in clean energy p...Show moreLast updated: 6 days ago
    • Promoted
    Insurance Agent | Oswego, IL

    Insurance Agent | Oswego, IL

    Horace MannNaperville, IL, US
    Full-time
    Join Horace Mann and Unlock Your Financial Potential.Ready to take control of your financial future? At Horace Mann, we are here to support you in achieving your goals and making a meaningful diffe...Show moreLast updated: 30+ days ago
    • Promoted
    Insurance Agent | Grayslake, IL

    Insurance Agent | Grayslake, IL

    Horace MannWest Chicago, IL, US
    Full-time
    Insurance Agent | Grayslake, IL.Join Horace Mann and Unlock Your Financial Potential.Ready to take control of your financial future? At Horace Mann, we are here to support you in achieving your goa...Show moreLast updated: 24 days ago
    • Promoted
    Insurance Agent | Naperville, IL

    Insurance Agent | Naperville, IL

    Horace MannNaperville, IL, US
    Full-time
    Insurance Agent | Naperville, IL.Join Horace Mann and Unlock Your Financial Potential.Ready to take control of your financial future? At Horace Mann, we are here to support you in achieving your go...Show moreLast updated: 30+ days ago
    • Promoted
    Insurance Agent| Waukegan, IL

    Insurance Agent| Waukegan, IL

    Horace MannChicago, IL, US
    Full-time
    Insurance Agent | Waukegan, IL.Join Horace Mann and unlock your financial potential.Ready to take control of your financial future? At Horace Mann, we are here to support you in achieving your goal...Show moreLast updated: 30+ days ago
    • Promoted
    Asset Protection - Agent - Northbrook Rack

    Asset Protection - Agent - Northbrook Rack

    NordstromNorthbrook, IL, US
    Full-time
    The Asset Protection (AP) team's function is to keep our customers, teams, and brands safe.AP partners with the store Emergency Response Team (ERT) to prepare for, respond to, and recover from a va...Show moreLast updated: 30+ days ago