Overview
The Bartender provides customized beverage service to each of the hotel's restaurant / bar customers in a friendly, energetic, and timely manner. Responsible for ensuring the guest is having a great time and / or relaxing while at the bar. Associates are passionate about guest service and can communicate effectively and multitask.
Responsibilities
- Friendly Greeting : Greet guests and give a clear and correct description of food and beverage options.
- Bar Organization : Maintain proper and adequate set-up of the bar area.
- Bar Stocking : Stock beer, wine, spirits, paper products, straws and stirrers, condiments, and produce. Maintain stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices, and other perishables.
- Mixology : Mix, garnish, and present drinks using standard ingredient recipes and practice portion control.
- Meeting Attendance : Attend monthly departmental meetings.
- POS Skills : Input orders into computer and secure accurate payment.
- Cash Management : Receive cash from guests, provide change, verify charges, record charges, and ensure vouchers are properly executed to balance funds.
- Bar Stock Management : Lock up and store all beverages and equipment, deposit cash drops, and secure the bank at end of shift as needed.
- Bar Hygiene : Sanitize and clean in and around the bar area.
- Side Work : Complete daily inventory prep sheet and other side work allowed by labor rules.
- Menu Knowledge : Knowledge of current food and beverage offerings; promote and document orders for drinks.
- Food Safety : Ensure compliance with food safety and handling policies and procedures, including rotation, dating, labeling, and cleaning.
- Cleanliness : Help maintain the cleanliness of the restaurant and surrounding areas.
- General Hotel Knowledge : Demonstrate knowledge of hours and available amenities of the hotel.
- Team Player : Work effectively with service and kitchen teams.
Section Three : Success Metrics
Happy Guests : Management Performance Ratings; Guest Satisfaction Scores / Intent to Return.Spotless Cleanliness : GM / AGM Spot Checks; Leadership Walk-throughs; Guest Ratings / Reviews.Product Consistency & Quality : Checklist Tracking; Management Performance Ratings; Guest Ratings.Teamwork : Management Performance Ratings.Qualifications & Requirements
Work Experience : Experience in a hospitality, service, consumer-facing field preferred. Knowledge of drink preparation; bartender experience preferred.Positive attitude and willingness to learn.Ability to follow instructions, complete assigned tasks, and meet deadlines.Consistently provide friendly service with a smile to guests.Flexible schedule with availability days, nights, holidays, and weekends based on hotel demands.Arrive on time and clock in on shift; do not work while clocked out.Clock in / out for breaks at scheduled times.Provide sufficient notice when calling out for a scheduled shift.Physical Working Demands & Working Environment
Standing for sustained periods; walking between areas; repetitive motions of wrists, hands, and fingers.Lifting and carrying items such as linens and supplies.Language & Reasoning Skills
Read, write, understand, and communicate effectively in English.Note
This job description does not state or imply that these are the only duties to be performed. Employees may be required to follow other job-related instructions and perform other duties as needed. The employer may change or assign duties. This document does not create an employment contract; at-will employment applies.
Our Company
MCR is the 3rd-largest hotel owner-operator in the United States.Founded in 2006, offices in New York City, Dallas, Chicago, and Richmond, Virginia.MCR has a $5.0 billion portfolio of 148 premium-branded hotels with over 22,000 guestrooms across 37 states and 106 cities.MCR has more than 7,000 team members and operates hotels under multiple brands.MCR has received multiple industry awards and recognitions.What we offer / What's in it for you?
Hotel DiscountsWeekly PayPaid Time OffRetirement OptionsReferral bonusesCareer advancement & upward mobilityHealth, Dental, Vision Insurance – available after 30 days of employment for full-time team membersSeniority level : Entry level
Employment type : Full-time
Job function : Management and Manufacturing
Industries : Hospitality
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