Senior Staff Engineer, Software Autonomy Applications (R3694)

Senior Staff Engineer, Software Autonomy Applications

The Software Applications Engineer will provide technical expertise and support to customers during the implementation and use of Shield AI enterprise software products. This role involves working closely with customers to understand their requirements and ensuring successful product integration for AI & Autonomy development.

What you'll do :

• Become an expert user of the Hivemind enterprise software stack.
• Provide technical support and training to customers.
• Develop AI & Autonomy applications using the Shield AI enterprise software development kit.
• Assist the sales team in pre-sales activities, e.g., demos.
• Assist in post-sales deployment and integration of Shield AI enterprise software products.
• Develop and maintain technical documentation and training materials.
• Troubleshoot and resolve technical issues.
• Help customers debug software / API integration issues.
• Collaborate with the engineering team to address customer feedback and improve products.
• Conduct minimal travel (~10%) to other Shield AI sites for demos, team offsites, etc.

Required qualifications :

Preferred qualifications :

Salary : $174,200 - $261,301 a year

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