Claims Customer Service Associate

A company is looking for a Customer Service Associate.

Key Responsibilities

Respond to inbound telephone inquiries in a Claims Contact Center

Initiate auto and homeowner claims by obtaining preliminary loss information

Provide customers with an explanation of the claims process and document interactions accurately

Required Qualifications

High School diploma or equivalent is required

Customer service experience is highly preferred

Technically proficient, able to navigate multiple systems simultaneously

Typing speed of at least 30 WPM with 90% accuracy

Remote contact center experience is a plus, but not required