Medical Support Staff - Genesee Case Management

Job Description

Job Description

The Medical Support Staff is a key associate at Hope Network whose primary responsibilities include : Assisting the Nurse / Physician in the operation of the program. This includes monitoring operation of the medication administration and direct client health care of program consumers and assessment of medical needs.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES :

This is not intended to be an exhaustive listing of job functions. This job description in no way states or implies that these are the only duties to be performed by this workforce member. The workforce member is required to follow any other instructions and to perform any other duties as assigned.

• Regular and predictable attendance is an essential requirement of this position.
• Coordinates and implements infection control procedures and other quality assurance procedures to protect persons served, workforce member, and their associates.
• Document physical assessments, laboratory results / needs, and progress in treatment within the specified electronic medical record keeping system as directed by licensed medical workforce member.
• Receiving patients and natural supports; screens phone calls; takes messages or makes appropriate referrals; provides factual information regarding the County or specific health unit activities and service which may require the interpretation of rules, policies and / or procedures when needed.
• Obtaining and documenting vital for all in-coming person served. Ensuring vitals are taken prior to appointments with prescribing staff.
• Organizes patient charts for daily appointment schedule preparation and varied recordkeeping activities; may pull and file charts located within assigned area; reviews charts for necessary documentation and receive diagnostic test authorizations from health care workforce members; closes patient charts as authorized.
• Provides for intake and registration of patients; interviews patients to obtain medical information and appropriate documentation required to open patient charts.
• Informs professional workforce members of lab, medication / injections as needed and diagnostic test results in accordance with established policies and procedures.
• As needed, transcribes patient information presenting problem, histories, physical examination notes and related patient medical information containing specialized medical terminology; types various correspondence and documentation pertaining to patient diagnosis and treatment from drafts, dictated tapes or notes into the electronic medical record keeping system (EMR) as determined by the prescribing agent.

May perform routine billing, preparation of medical procedure or test orders, and a variety of patient processing, documentation and recordkeeping duties, depending upon assignment.

Addendum for Essential Functions if Applicable for multiple departments :

The following functions / responsibilities have been added to the Medical Staff Support position :

Educational / Talent Requirements :

Work Experience Requirements :