SERVICE MANAGER (Commercial Service)

Service Manager (Commercial Service)

Hopkins | Lacy, the Mechanical, Electrical, Plumbing (MEP) Division of Branch, is searching for a diligent and dedicated Service Manager to join our well-established, growing company. The Service Manager will be responsible for our HVAC division, supervising staff who install, repair and maintain heating and air-conditioning systems in commercial buildings. This position will help with scheduling appointments and dispatching technicians. The Service Manager will work directly with the customers to ensure satisfaction and to drive for new business.

Duties / Responsibilities

• Manage the activities of the HVAC Service Division to result in planned and profitable growth.
• Manage, develop and lead HVAC service staff by recruiting, interviewing, hiring, training and reviewing performance of all staff employees.
• Maintain a well-trained team that is up to date on new technology, use tools and materials properly and provide each customer with quality workmanship.
• Provide customers with price estimations for parts and labor; effectively estimate project hours for specific services.
• Develop and submit annual sales and profit plan including necessary budgets.
• Continually investigate market potential and opportunities with a view to implementing established services and recommending additional opportunities to the President.

Duties / Responsibilities Cont.

Qualifications

Competencies

Travel

Travel is limited to the Charlottesville area.

Nearest Major Market : Charlottesville

Nearest Secondary Market : Virginia