Integrated Team Based Care Manager (ITBC)

Integrated Team Based Care Manager (ITBC)

Job Overview

Location / Schedule : This position is co-located between our of the Talbert Health Center and Plaza Health Center, located in Clackamas and SE Portland, OR, respectively. The schedule for this position is typically Monday through Friday, 8 : 30 a.m. to 5 : 00 p.m.

Position : Integrated Team Based Care Manager

Program : Integrated Team Based Care

Cascadia's Mission and Vision :

Mission : Cascadia Health delivers whole health care - integrated mental health and addiction services, primary care, and housing - to promote hope and support the well-being of the communities we serve.

Vision : We envision a community where everyone benefits from whole health care, experiences well-being, and has a self-directed, connected life.

Position Description : The Integrated Team-Based Care (ITBC) Manager is responsible for providing operational and clinical oversight for three ITBC teams and for ensuring the effective functioning of said teams. This position is part of a matrixed leadership structure and is responsible for collaborating with Discipline Supervisor leadership structure to create a robust system of support and accountability for all ITBC staff. The role is the supervisor of record for an administrative specialist and a care coordinator, and is responsible for ensuring compliance with regulatory and organizational standards. The TBC Manager works closely with the TBC Director and QM / Population Health to improve outcomes for TBC panel members.

Essential Responsibilities :

This position description is not intended to be an all-inclusive list of responsibilities, skills, or working conditions associated with the position. Management reserves the right to modify, add, or remove duties as necessary.

General :

• Participate in all scheduled staff meetings, supervision sessions, and other departmental and agency meetings.
• Oversee the treatment and clinical needs of clients and provide input into treatment process when team members need additional input. Oversees panel goals in collaboration with TBC leadership and assigned TBC team.
• Assist staff members by helping to resolve difficult client and program situations thereby managing client risk and care.
• Serve as Leader of the Day (LOD) as scheduled, handling client calls and crises.
• Respect and honor client rights and responsibilities and demonstrate professional boundaries and ethics.
• Assist in crisis situations as appropriate, following emergency protocols / procedures and coordinating with the treatment team with interventions which support a trauma-informed environment for clients and staff.
• Organize daily activities and ensure team follows approved clinical guidelines and operational workflows.
• Demonstrate responsibility for safety of consumers, staff and property; is familiar with Health Center safety policies and procedures.
• Attends and completes required employee training as assigned.
• Perform other duties as assigned.

Compliance :

Supervisory Oversight :

Leadership :

Qualifications

Education :

Experience :

Specialized Knowledge, Skills, & Abilities :

Other :

Working Conditions

Environmental : Work is performed in one or more of the following : clinical office, acute care settings and community setting including client residences, correctional facilities, shelters, hospitals, public places and other social service sites. Meal periods and breaks are subject to interruption. Much of the work is performed during regular business hours with the potential of extending into afterhours only for crisis response. Universal Precautions and remaining alert to the environment are critical to address the potential for violent behavior, exposure to disease, biohazards, noise, and contaminants.

Mental : The work assigned is diverse and involves addressing new and unusual circumstances in which outcomes may negatively affect costs, employee morale or clients. The work regularly involves a degree of unpredictability and disruption of planned tasks requiring a flexible time management approach. In addition, this position requires exercising sound judgment. Decision-making may occur in a moderate to high stress situation where a client may be experiencing a crisis.

Cascadia is an Equal Opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you need assistance or an accommodation due to a disability, you may contact us at (503) 963-7654 or peopleandculture@cascadiabhc.org

Benefits

We offer generous benefits for our full-time and part-time employees (20 hours + pro-rated) including :

Wellness Benefits :

Starting Rate Range in USD ($)

92193.27

98788.89