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Collections Specialist
CFSHyattsville, MD, United States12 days ago
Job type
- Full-time
Job descriptionCollections Specialist will be responsible for Business-to-Business Collections Collections Specialist will make outbound collections calls Collections Specialist also will receive incoming calls as customers respond to collections voicemails. Will also field incoming calls. Collections Specialist will utilize phone and email for collections, will use accounting system. Collections Specialist will be trained on how to take a credit card payment. Collections Specialist will utilize SX system. (Training will be provided.) Collections Specialist will complete ad hoc task and projects, as requested. 1 - 2+ years of business-to-business (B2B) collections experience required. Customer facing experience is a must Working knowledge of Outlook - understanding how to accept a meeting, create an email, respond to an email Basic Excel - someone who knows how to navigate a spreadsheet, able to sum and sort and filter; won't need this person to do formulas or anything more advanced than that (aging reports are in an Excel spreadsheet) Degree is a plus but NOT required. Previous MS Teams experience is a plus. Company use this a lot internally. If someone doesn't have prior Teams experience - training will be provided. Bubbly and customer service oriented Diligent Stays on task Kind Outgoing Positive Confidence to approach a manager or sales rep to get something resolved related to AR / Collections. Resilient (Comfortable speaking with customers over the phone who are experiencing an issue and work with them to resolve it) Thrives in a fast paced / high volume environment Qualified candidates please submit your resume for immediate consideration for this exciting job opportunity. Thanks! #INOCT2025
About the Organization & Opportunity :
- Our client is well-known within the food & beverage industry
- Highly established organization that was founded in the 1990's
- Current employees praise the work-life balance and opportunities for professional development and advancement
Collections Specialist
Responsibilities :
Requirements :
o Prior experience collection on some type of distribution is a plus.
Personality Fit :
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Collection Specialist • Hyattsville, MD, United States
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