Director of Marketing and Communications

Job Description

Job Description

ChicagoCAC employees are expected to perform their job duties and act in a manner consistent with the Core Values of the organization.

Responsibility Summary :

The Director of Marketing and Communications (DMC) leads the strategy, planning, and execution of all internal and external communications for Chicago Children’s Advocacy Center (ChicagoCAC). This role is responsible for developing and implementing marketing and communications policies, procedures, and brand standards that elevate the organization’s visibility, reinforce its mission, build trust in its brand, and strengthen stakeholder engagement. As a key member of the Development and Marketing leadership team, the DMC also oversees fundraising communications, media relations, and crisis communications.

DEI&AB Culture Commitment : The DMC is responsible for creating an inclusive environment that demonstrates equity, inclusion, accessibility, and belonging to our clients, ChicagoCAC employees, and partners. The position also assists in ChicagoCAC’s Diversity, Equity, Inclusion, Accessibility and Belonging (DEIAB) initiatives.

Primary Responsibilities :

Strategic Communications & Brand Leadership

• Directs and oversees the implementation of communications and marketing strategies, ensuring consistency, effectiveness, and alignment with Chicago CAC’s brand and mission.
• Establishes the vision for brand alongside executive leadership
• Sets graphic design standards to ensure consistency across publications, announcements, collateral, digital media, social platforms, and video.
• Develops, strategizes, and maintains the external website, ensuring information accuracy and alignment with organizational priorities.
• Leads strategic advertising and public relations efforts in collaboration with executive leadership.
• Safeguards and promotes ChicagoCAC’s reputation through crisis communications planning and execution, ensuring timely, accurate, and compassionate messaging that protects the organization’s reputation and reinforces trust among stakeholders.

Content, Media, and Campaign Management

Team & Project Oversight

Discretion

The DMC has a high-level range of discretion and independent decision-making.

Supervisory Responsibilities

The DMC has the following direct reports : Marketing and Communications Specialist.

Relationships

The DMC works closely with the Chief Development and Marketing Officer, leadership and members of the Development and Marketing Team, as well as agency leadership.

Qualifications

Minimum educational requirement of a bachelor’s degree. At least 8 years of experience in Communications and Marketing, with at least 3 years in managing teams required. Ability to work in a fast-paced, multi-tasked environment, with a willingness to learn and adapt in an ever-changing environment. Must possess excellent management skills, professional written and verbal skills, including report writing and presentation and organizational skills.

In addition to making a significant impact on children’s and families’ lives, ChicagoCAC offers amazing benefits for our staff, which include :

If you share our passion for providing hope and healing to children and families who have experienced abuse and trauma, and possess the qualifications we’re looking for, please submit an application!

ChicagoCAC’s Compensation Philosophy :

We believe in fair compensation for your work. Our salary scale is comparable to salaries you would find in Chicago, IL. We believe our compensation program is designed to support, reinforce, and align our values, business strategy, and operational & financial needs with a goal of growth and profitability.

Commitment to Diversity, Equity, and Inclusion :

ChicagoCAC is an Equal Opportunity Employer : BIPOC, persons with disabilities, and LGBTQIA+ people are strongly encouraged to apply.

We are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

If you need assistance or an accommodation due to a disability, you may contact our People & Culture Department at (312) 492-3700.

Salary commensurate with experience.