Talent.com
Membership Coordinator
Membership CoordinatorPhiladelphia, Pennsylvania, United States • USA, Pennsylvania, Philadelphia
Membership Coordinator

Membership Coordinator

Philadelphia, Pennsylvania, United States • USA, Pennsylvania, Philadelphia
11 hours ago
Job type
  • Full-time
  • Part-time
Job description

Job Description

Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 130+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited!

Job Summary

The Membership Coordinator is responsible for supporting the membership team in achieving its membership growth goals. This role assists with the recruitment of new members, maintaining the membership database, and providing administrative support to the Membership Director and Manager. The Membership Coordinator supports the onboarding experience for new members and assists with various member engagement initiatives.

Reporting Structure

  • Reports to the General Manager

Day to Day

  • Support membership recruitment efforts by preparing prospect materials, coordinating club tours, and assisting in follow-up campaigns to drive new member engagement and referrals.
  • Assist in planning and executing club events, fostering a welcoming and engaging atmosphere for both prospective and current members.
  • Coordinate orientations to ensure a smooth onboarding experience for new members.
  • Maintain and update membership records, ensuring accuracy and completeness of member and prospect information.
  • Prepare reports and correspondence, support scheduling of meetings, and assist the Membership Manager and Director with operational needs.
  • Provide exceptional customer service by addressing inquiries, resolving issues and building strong relationships with current and prospective members.
  • Additional Duties

  • Due to the dynamic nature of the club, employees are expected to assist others as needed and take on additional tasks as assigned by management.
  • Follow all company, club, and department policies, procedures, and instructions.
  • Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
  • Follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same.
  • Take the initiative in personal and professional growth and maintain any required certifications relevant to your role.
  • Address and resolve challenges using available resources, working with regional and corporate teams to support club operations.
  • Attend daily briefings and actively engage in required activities to stay informed and contribute to the team's success.
  • About You

    Required

  • High school diploma or equivalent.
  • A minimum of 1 year of experience in an administrative or customer service role, sales, hospitality, service industry, or an equivalent combination of education and experience.
  • Preferred

  • Associate or bachelor's degree.
  • Selling and negotiation skills; sales training is a plus.
  • Familiarity with golf or the private club industry.
  • Proficient in Microsoft Office Suite (Word, Excel), and CRM software.
  • Strong organizational skills and attention to detail.
  • Excellent customer service orientation and interpersonal skills.
  • Ability to handle multiple tasks and work independently in a fast-paced environment.
  • Physical Requirements

  • Must be able to stand, walk, and perform physical activities for extended periods.
  • Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
  • Capable of climbing ladders, squatting, kneeling, reaching, grasping, twisting, bending, and folding / unfolding as required.
  • Able to lift, carry, push, and pull up to 25 lbs. occasionally.
  • Effective communication skills, including talking and hearing, with sufficient visual acuity.
  • Primary Tools / Equipment

  • Computer / Tablet
  • Telephone
  • General office supplies / equipment
  • Work Schedule

  • Attendance requirements for this position as outlined on the weekly schedule.
  • Additional hours are required to meet deadlines of the position, including weekends and / or holidays.
  • What We Offer

    We believe in taking care of our team, and our Total Rewards package reflects that commitment. Your actual base pay will be determined by your skills, experience, education, location, and-if you're in a non-exempt role-hours worked. While not all roles at Invited are full-time, those full-time team members have access to a comprehensive benefits package that includes :

  • Medical, dental, and vision coverage
  • Life insurance
  • Short-term and long-term disability insurance
  • 401(k) retirement savings plan
  • Generous paid time off and leave programs (time off as required by applicable law is also provided for part time team members)
  • Want to learn more? Visit www.invitedbenefits.com for full details.

    Have more questions? Check out our Invited Jobs website for more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks : LinkedIn Instagram Twitter Facebook

    Invited is an Equal Employment Opportunity Employer

    The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.

    Create a job alert for this search

    Membership Coordinator • USA, Pennsylvania, Philadelphia

    Related jobs
    Membership Coordinator

    Membership Coordinator

    Association Headquarters • Mount Laurel, NJ, US
    Full-time
    Association Headquarters is in search of a highly organized and detail-oriented individual for the Membership Coordinator position. The Membership Coordinator is responsible for delivering exception...Show more
    Last updated: 30+ days ago • Promoted
    Meetings & Membership Coordinator

    Meetings & Membership Coordinator

    Association Headquarters • Mount Laurel, NJ, US
    Full-time
    Meetings & Membership Coordinator.Association Headquarters is seeking a Meeting & Membership Coordinator to provide administrative and operational support within a team performing a variety of task...Show more
    Last updated: 30+ days ago • Promoted
    Travel Occupational Therapy Assistant - Certified - $1300 / Week

    Travel Occupational Therapy Assistant - Certified - $1300 / Week

    Uniti Med • Salem, NJ, US
    Full-time
    Uniti Med is seeking an experienced Occupational Therapy Assistant - Certified for an exciting Travel Allied job in Salem, NJ. Shift : Inquire Start Date : ASAP Duration : 13 weeks Pay : $1300 / Week.Un...Show more
    Last updated: 30+ days ago • Promoted
    Analyst, Membership

    Analyst, Membership

    Comcast • Philadelphia, PA, US
    Full-time
    Responsible for the preparation of marketing-related reports and analysis and the implementation of marketing activity across various departments within the organization. Ensures proper implementati...Show more
    Last updated: 1 day ago • Promoted
    Travel Certified Occupational Therapy Assistant

    Travel Certified Occupational Therapy Assistant

    Aequor Allied • Salem, NJ, US
    Full-time
    Aequor Allied is seeking a travel Certified Occupational Therapy Assistant for a travel job in Salem, New Jersey.Job Description & Requirements. Certified Occupational Therapy Assistant.Pay pack...Show more
    Last updated: 7 days ago • Promoted
    Travel Certified Occupational Therapy Assistant

    Travel Certified Occupational Therapy Assistant

    Uniti Med • Salem, NJ, US
    Full-time
    Uniti Med is seeking a travel Certified Occupational Therapy Assistant for a travel job in Salem, New Jersey.Job Description & Requirements. Certified Occupational Therapy Assistant.Uniti Med is...Show more
    Last updated: 30+ days ago • Promoted
    Travel Certified Occupational Therapist Assistant (COTA) - $1,189 to $1,226 per week in Salem, NJ

    Travel Certified Occupational Therapist Assistant (COTA) - $1,189 to $1,226 per week in Salem, NJ

    AlliedTravelCareers • SALEM, NJ, US
    Full-time
    AlliedTravelCareers is working with Pioneer Healthcare Services to find a qualified Certified Occupational Therapist Assistant (COTA) in SALEM, New Jersey, 08079!. Certified Occupational Therapy Ass...Show more
    Last updated: 4 days ago • Promoted
    Travel Certified Occupational Therapy Assistant

    Travel Certified Occupational Therapy Assistant

    Skyline Med Staff Allied • Salem, NJ, US
    Full-time
    Skyline Med Staff Allied is seeking a travel Certified Occupational Therapy Assistant for a travel job in Salem, New Jersey. Job Description & Requirements.Certified Occupational Therapy Assista...Show more
    Last updated: 2 days ago • Promoted
    Travel Certified Occupational Therapist Assistant (COTA) - $1,287 per week in Salem, NJ

    Travel Certified Occupational Therapist Assistant (COTA) - $1,287 per week in Salem, NJ

    AlliedTravelCareers • Salem, NJ, US
    Full-time
    AlliedTravelCareers is working with Care Career to find a qualified Certified Occupational Therapist Assistant (COTA) in Salem, New Jersey, 08079!. The COTA provides unique therapeutic services to e...Show more
    Last updated: 30+ days ago • Promoted
    Member Engagement Coordinator

    Member Engagement Coordinator

    VirtualVocations • Hamilton, New Jersey, United States
    Full-time
    A company is looking for a Member Engagement Coordinator (scheduler).Key Responsibilities Conduct member outreach via telephone, text, and email to engage patients for scheduling and confirming a...Show more
    Last updated: 30+ days ago • Promoted
    Travel Certified Occupational Therapy Assistant - Rehabilitation

    Travel Certified Occupational Therapy Assistant - Rehabilitation

    Ardor Health Solutions • Salem, NJ, US
    Full-time
    Ardor Health Solutions is seeking a travel Certified Occupational Therapy Assistant for a travel job in Salem, New Jersey. Job Description & Requirements.Certified Occupational Therapy Assistant...Show more
    Last updated: 30+ days ago • Promoted
    Travel Certified Occupational Therapy Assistant

    Travel Certified Occupational Therapy Assistant

    Synergy Medical Staffing • Salem, NJ, US
    Permanent
    Synergy Medical Staffing is seeking a travel Certified Occupational Therapy Assistant for a travel job in Salem, New Jersey. Job Description & Requirements.Certified Occupational Therapy Assista...Show more
    Last updated: 30+ days ago • Promoted
    Travel Certified Occupational Therapist Assistant (COTA) - $1,114 to $1,286 per week in Salem, NJ

    Travel Certified Occupational Therapist Assistant (COTA) - $1,114 to $1,286 per week in Salem, NJ

    AlliedTravelCareers • Salem, NJ, US
    Full-time
    AlliedTravelCareers is working with National Staffing Solutions to find a qualified Certified Occupational Therapist Assistant (COTA) in Salem, New Jersey, 08079!. Details of the COTA opening in Sal...Show more
    Last updated: 14 hours ago • Promoted • New!
    Travel SNF Physical Therapy Assistant

    Travel SNF Physical Therapy Assistant

    AHS Staffing • Hammonton, NJ, US
    Full-time
    AHS Staffing is seeking a travel Physical Therapy Assistant for a travel job in Hammonton, New Jersey.Job Description & Requirements. AHS Staffing is looking for a SNF Physical Therapy Assistant...Show more
    Last updated: 30+ days ago • Promoted
    Meeting & Membership Coordinator

    Meeting & Membership Coordinator

    Association Headquarters • Mt Laurel Township, NJ, USA
    Full-time
    Quick Apply
    Meeting & Membership Coordinator.To be considered for this position, the online application must be submitted, along with an updated resume. All applicable fields on the application are required...Show more
    Last updated: 30+ days ago
    Meeting Coordinator

    Meeting Coordinator

    Association Headquarters • Mt Laurel Township, NJ, USA
    Full-time
    Quick Apply
    The Meeting Coordinator serves in a support role for the Meeting Manager.The Meeting Coordinator is involved in many aspects of the logistical planning of large conferences and meeting events.As a ...Show more
    Last updated: 30+ days ago
    Membership Advisor (WA)

    Membership Advisor (WA)

    The Edge Fitness Clubs • Sewell, NJ, US
    Full-time
    You'll walk into our clean and spacious gyms with a smile on your face and a pep in your step because you know you are about to change lives! High-five your team and get ready to move quickly! ...Show more
    Last updated: 10 days ago • Promoted
    Membership Coordinator

    Membership Coordinator

    Invited Clubs • Philadelphia, PA, US
    Full-time
    Focus on the core content of the job post, removing all extra metadata, navigation mentions, and redundant headers.Keep the formatting beautiful and high signal to noise ratio.Remove all emojis, sp...Show more
    Last updated: 8 hours ago • Promoted • New!