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Director, Commercial Strategy & Business Operations
Director, Commercial Strategy & Business OperationsIllinois Staffing • Chicago, IL, US
Director, Commercial Strategy & Business Operations

Director, Commercial Strategy & Business Operations

Illinois Staffing • Chicago, IL, US
3 days ago
Job type
  • Full-time
Job description

Director, Commercial Strategy & Business Operations

We are seeking a dynamic, business-savvy leader to help transform one of our most strategic customers into a scalable, high-performing business engine. As Director, Commercial Strategy & Business Operations, you will architect the frameworks, processes, and governance that turn customer growth into a predictable, profitable, and well-oiled commercial system. This role is ideal for someone who thrives at the intersection of strategy, finance, and executionsomeone who can see both the forest and the trees : connecting commercial design, contracting strategy, and financial modeling into an integrated system that drives business velocity and operational excellence.

Key Responsibilities

Strategic Commercialization

  • Design and implement end-to-end commercial frameworks that scale customer programs into repeatable and profitable business models.
  • Translate customer growth opportunities into financial and operational models that align with strategic, margin, and capacity goals.
  • Build structured governance rhythms (steering committees, performance dashboards, deal reviews) to align executives and accelerate decision-making.

Business Architecture & Systems Thinking

  • Identify and institutionalize best practices across quoting, pricing, contract development, and lifecycle management.
  • Map business processes from opportunity to cash to improve predictability, transparency, and speed.
  • Partner cross-functionally with Operations, Finance, and Legal to streamline how commercial decisions are made and executed.
  • Financial & Contract Leadership

  • Drive the commercial P&L for key accounts modeling scenarios, optimizing pricing, and managing working capital levers.
  • Lead major contract negotiations (MSAs, SOWs, transition agreements), ensuring commercial terms balance customer growth and risk management.
  • Oversee health of customer portfolio : bookings realization, AR / inventory exposure, and profitability tracking.
  • Operational Excellence & Change Leadership

  • Serve as an internal consultant to senior leadership, providing data-driven recommendations to unlock growth and margin expansion.
  • Establish performance metrics and scorecards for business health, customer satisfaction, and operational throughput.
  • Mentor teams to build stronger commercial acumen, negotiation capability, and financial fluency.
  • Qualifications & Experience

    12+ years of experience in commercial strategy, sales strategy, business operations, finance, or large-scale customer program management within technology AI / ML infrastructure, manufacturing, or complex supply chain industries. Demonstrated ability to commercialize and scale large strategic customers or programs. Deep experience with P&L management, pricing strategy, financial modeling, and deal architecture. Proven success leading complex negotiations and building multi-stakeholder governance frameworks. Strong analytical and systems-thinking mindset able to connect data, process, and financial insight into actionable strategy. Excellent executive communication, influencing, and relationship-building skills.

    Physical Demands

    Duties of this position are performed in a normal office environment. Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required. Above demands are carried out within the local existing Health and Safety guidelines.

    Typical Education

    Bachelor's degree in business, finance, or engineering; MBA strongly preferred.

    Salary Range

    $180,000-250,000 USD / year

    Company Overview

    Celestica (NYSE, TSX : CLS) enables the worlds best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.

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