Customer Service Representative

Job Description

We are seeking a professional and motivated Customer Service Representative to join our dynamic team. The ideal candidate will play a key role in ensuring an exceptional customer experience by providing timely support managing client inquiries and maintaining smooth communication across departments.

Responsibilities

Handle customer inquiries through phone and email with professionalism and accuracy.

Coordinate with internal teams to ensure on-time delivery and issue resolution.

Maintain records of customer interactions and transactions.

Provide updates on shipments schedules and logistics processes.

Build strong relationships with clients through proactive communication and problem-solving.

Uphold company standards of service quality and operational excellence.

Qualifications : Qualifications

Excellent communication and organizational skills.

Strong attention to detail and multitasking abilities.

Ability to work effectively in a fast-paced environment.

Proficient in using office software and managing data systems.

A positive attitude with a commitment to delivering outstanding customer experiences.

Additional Information :

Benefits

Competitive salary ($52000 $56000 per year)

Opportunities for professional growth and advancement

Supportive and collaborative work environment

Skill development and training programs

Full-time position with long-term stability

Remote Work : No

Employment Type : Full-time

Key Skills

Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking

Department / Functional Area : Customer Service

Experience : years

Vacancy : 1