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Remote - Pre-Sales Solutions Engineer - Collaboration
Remote - Pre-Sales Solutions Engineer - CollaborationCisco Systems, Inc. • Research Triangle Park, NC, United States
Remote - Pre-Sales Solutions Engineer - Collaboration

Remote - Pre-Sales Solutions Engineer - Collaboration

Cisco Systems, Inc. • Research Triangle Park, NC, United States
1 day ago
Job type
  • Full-time
  • Remote
Job description

The requisition is expected to close on or before December 5, 2025.

All US candidates are eligible to apply, priority will be given to those located in the listed preferred geos.

Meet the Team

You will join a team of highly motivated, laser-focused, and execution-driven Collaboration Solution Engineers. You will partner with the Collaboration Sales Specialists in the field, as well as the Account Manager / Systems Engineering teams for specific customers. You will have a tight ongoing interlock with the Collaboration BU and Global Collaboration Sales.

You'll help transform the way our customers live, learn, work, and play, using the rich suite of Webex collaboration products and capabilities. Did I mention that you'll have fun doing it? Bring your own style and approach to collaboration technical sales, and join the World's Best Place to Work.

Your Impact

  • You will work on a team of Collaboration Solutions Engineers who support the Midsize and SMB markets. You will partner with a team of Collaboration Sales Specialists, as well as a matrix of Virtual Account Managers, Small & Medium Business Territory Managers, Partners, and Regional Sales Managers for customers located on the West Coast.
  • You will assist and plan sales strategies, develop proposals, enable and support customer trials and POCs, and deliver customer presentations and demonstrations to help technical close business.
  • Provide technical guidance and sales support on the Cisco Collaboration Portfolio. You will have expertise around Cisco's entire Collaboration Portfolio with an emphasis on the Webex SaaS solutions.
  • Partner with established Cisco Account Managers, other Systems Engineers and Cisco collaboration partners to plan Sales Strategies, develop proposals, and deliver customer presentations and demonstrations to close business.
  • Collaborate with other technical sales teams to design innovative architectural solutions that drive strategic objectives and help differentiate partner offerings.

Minimum Qualifications :

  • You have at least 3 years of pre-sales / Systems Engineering experience.
  • You have deep technical acumen and foundational knowledge of Unified Communications, Contact Center, Conferencing and Collaboration Devices and / or other cloud-based communication technologies in a presales capacity.
  • You have a deep technical understanding of the Webex Suite and Cisco Collaboration portfolio - On-Prem and Cloud.
  • Preferred Qualifications :

  • Understanding of the Cisco VoIP stack including but not limited to SIP, PRI, T1, H.323, MGCP, CUCM, CUC, Cisco Emergency Responder, UCCX, Finesse, Cisco Telepresence Video Technologies and Dial Plans.
  • Experience with CCaaS, CPaaS, UCaaS solutions
  • CCNA, CCNP, CCIE
  • Excellent communication and strategic planning skills, while being self-motivated with a focus on execution.
  • Why Cisco?

    At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

    Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

    We are Cisco, and our power starts with you.

    Message to applicants applying to work in the U.S. and / or Canada :

    The starting salary range posted for this position is $150,000.00 to $189,000.00 and reflects the projected salary range for new hires in this position in U.S. and / or Canada locations, not including incentive compensation

  • , equity, or benefits.
  • Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and / or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

    U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

    U.S. employees are eligible for paid time away as described below, subject to Cisco's policies :

    10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

    1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

    Non-exempt employees

  • receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
  • Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

    80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours ofunused sick timecarried forwardfrom one calendar yearto the next

    Additional paid time away may be requested to deal with critical or emergency issues for family members

    Optional 10 paid days per full calendar year to volunteer

    For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.

    Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows :

  • .75% of incentive target for each 1% of revenue attainment up to 50% of quota;
  • 1.5% of incentive target for each 1% of attainment between 50% and 75%;

    1% of incentive target for each 1% of attainment between 75% and 100%; and

    Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

    For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

    The applicable full salary ranges for this position, by specific state, are listed below :

    New York City Metro Area :

    $165,000.00 - $239,200.00

    Non-Metro New York state & Washington state :

    $153,000.00 - $221,700.00

  • For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.
  • Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
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    Solution Engineer • Research Triangle Park, NC, United States

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