Solutions Engineer - Robotics

Overview

The next frontier for AI is the physical world. At Scale, we are pioneering this shift, moving artificial intelligence from digital spaces into robotics and autonomous systems. Our Robotics team is building the data platform that will power the future of Physical AI. We are looking for a pivotal Solutions Engineer to join this team.

As a Solutions Engineer, you will be a trusted technical partner, building deep relationships with some of the world's most innovative model builders and robotics companies. You will partner closely with Product, Sales and Machine Learning Engineers to guide prospective customers through the pre-sales process, delivering customized demos and pilots that secure the technical win. You will define customer technical requirements, develop actionable Statements of Work, and collaborate with the delivery team on initial implementation. Your curiosity about customer needs, combined with your expert knowledge of Scale\'s products, will enable you to design creative and impactful solutions. This role may involve traveling globally to conduct on-site technical workshops and scope new projects, while also leading demos and pilots for new prospects.

You will have responsibilities including :

• Partner with Scale Account Executives and Engagement Managers to deliver new customer pilots and grow technical relationships with existing clients.
• Work with Product Engineering and Product Management to influence our product roadmap based on frontline insights.
• Become a domain expert in next-generation Robotics and physical AI (e.g. VLMs, VLAs, World Models).
• Be accountable for the technical customer experience and commercial growth, expanding relationships and use cases with existing customers.
• Collaborate with highly technical engineers at customer sites to ensure satisfaction with data, software platforms, and workflows.
• Design and develop playbooks, demos, and other tools to ensure efficient and successful pilots and expansions.
• Evangelize Scale by interacting with customers at major industry events and academic conferences.

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Bonus points if you have

Compensation and benefits

Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The base salary range for this full-time position in the location of San Francisco is $132,000—$165,000 USD. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by location and other factors. Eligible roles are granted equity-based compensation subject to Board approval. You’ll also receive benefits including health, dental, vision, retirement benefits, a learning and development stipend, and generous PTO. This role may be eligible for additional benefits such as a commuter stipend.

About us

At Scale, we believe that the transition from traditional software to AI is a major shift across industries. Our mission is to accelerate this transition by powering the world\'s most advanced LLMs, generative models, and computer vision models. We are trusted by OpenAI, Meta, Microsoft, government agencies, and enterprises including GM and Accenture. We are expanding our team to accelerate AI applications.

Equal opportunity

We are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or veteran status. We provide reasonable accommodations to applicants with disabilities; please contact accommodations@scale.com if needed. We comply with applicable laws including the U.S. Department of Labor\'s Know Your Rights poster and Pay Transparency provisions. We collect, retain and use personal data for legitimate business purposes in accordance with our privacy policy.

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