Job Description
Job Description
New York City Personal Injury Law firm is looking for a Legal Administrative Assistant / Case Manager. Ca ndidates must be bilingual in Spanish and have Personal Injury experience. This position is fully in office Monday- Friday (Financial District / Manhattan)
Case Managers are fully trained in the process of pre-litigation including intake, data entry, investigation, and administrative tasks. The successful candidate will demonstrate a commitment to providing clients with exceptional customer service.
Responsibilities
- Manage a caseload of personal injury cases from intake until litigation
- Perform administrative duties : schedule clients to visit our office for an intake interview, organize physical files, and coordinate client’s medical appointments
- Conduct in-depth in intakes of potential clients and enter all information into firm’s database
- Maintain open communication with clients’ regularly to provide case updates, answer all questions, and provide exceptional client services
- Report claims with insurance carriers, file for No-Fault benefits, and send pre-litigation legal correspondence to all involved parties
- Assist attorney in conducting pre-claim investigation
- Perform acquisition and documentation of medical records
Requirements
Fluency in Spanish requiredBachelor’s degree from an accredited institutionMUST have Personal Injury experienceAbility to work individually in self-directed manner, and as part of a team with a wide range of responsibilitiesStrong attention to detail and excellent problem solving, organizational skillsExceptional interpersonal, client services, and organization skillsProficient in Microsoft Office, Adobe, and familiarity with and / or willingness to learn other platforms and databasesAbility to perform in a fast-paced environment