Job Description
Job Description
New Home Advisor Expectations and Commitments :
To consistently achieve individual monthly sales goals and Avid survey results, while delivering outstanding customer service throughout the entire Customer Journey. The NHA is responsible for ‘A+’ community and model presentation, Prospect and Backlog Management, monthly CMAs, and daily usage of HubSpot to ensure data integrity.
Duties :
- Ensuring that every Hakes Brothers home buyer has an excellent experience purchasing a new home.
- Using honesty and integrity in all representations and negotiations while abiding by the parameters approved by Hakes Brothers.
- Generating and fostering leads and prospects with realtors, customer referrals and potential buyers.
- Proactively following up on leads.
- Representing Hakes Brothers at a model home and any sponsored / hosted events.
- Becoming proficient in sales strategies, including prospecting, product knoweldge, competitor knowledge and sales techniques.
- Maintaining promotional signage in and around your assigned community.
- Conducting presentations to model home visitors and demonstrating the amenities of the community.
- Promoting Hakes Brothers by listing inventory homes on the MLS, sending e-mail blasts, distributing flyers around your community, hosting model home grand openings and community / sponsored events.
- Conducting monthly or quarterly competitor market analysis (as applicable).
- Utilizing CRM to the fullest ability to prospect and manage buyer leads.
- Model home / spec maintenance.
- Attending sales meetings and quarterly luncheons.
- Daily relationship building with realtors to promote Hakes Brothers and weekly visits to realty offices for presentations.
- Preparing required paperwork for each home sale and for prospective purchasers.
- Communicating with the buyer regarding construction start and completion dates; remaining actively involved in the sales process through closing.
- Contributing to a positive, cooperative, team-oriented Sales environment.
- Always look, dress and speak professionally.
- Other duties as assigned.
Education
Required : High School diploma or GEDExperience / Qualifications
Required : At least two years' relevant experience in Sales (preferably commission-based)Preferred : At least two years' New Home Sales experienceSkills / Abilities
Self-starterHas a demonstrated ability with various sales and closing techniques to advance a saleEnthusiastic and team-oriented attitudeThorough and technical understanding of products to be soldExcellent interpersonal and customer service skillsExcellent sales and negotiation skillsExcellent organizational skills and attention to detail (eg : mistakes in contract writing are few and far between)Strong analytical and problem-solving skillsProven ability to build and maintain relationships with clientsAbility to function well in a high-paced and, at times, stressful environmentHave excellent proficiency with both the contract and the productPhysical Requirements
Prolonged periods sitting at a desk and working on a computerRoutine installation of community signageMust be able to lift up to 15 pounds, occasionally