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Strategic Solutions Director - Music Clubs Job at AXS in Los Angeles

Strategic Solutions Director - Music Clubs Job at AXS in Los Angeles

MediabistroLos Angeles, CA, United States
30+ days ago
Job type
  • Full-time
  • Part-time
Job description

Overview

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of events – concerts, festivals, sports and theater – at iconic venues worldwide. Since our founding in 2011, we’ve driven industry progress and improved fan experiences, helping fans discover events, find seats, and enjoy live entertainment.

We’re passionate about improving the fan experience and delivering game-changing solutions for our clients. We’re looking for smart, motivated people to help make it happen. Bring your enthusiasm, big ideas, and desire to team with the best in technology and entertainment.

The Role

Reporting to the General Manager, Music Clubs, the Strategic Solutions Director for the Music Clubs vertical is the keeper of performance metrics, product liaison for the business vertical, and a partner success consultant.

Responsibilities

  • Support General Manager and Account Management in preparation and execution of regular client business review meetings.
  • Support Account Management with consultative client business discovery to identify revenue generation opportunities and capture them using AXS products, integrated partnerships, facilitated introductions, or other consultative services.
  • Act as primary resource for Music Clubs leadership to provide the latest product updates pertinent to the Music Clubs vertical.

Assist Product team in coordinating client discovery meetings, alpha and beta client selection, and product rollout for the Music Clubs vertical.

  • Collaborate on requirements and use cases for new and enhanced capabilities.
  • Attend regular product meetings to ensure the business unit is represented and to stay apprised of the latest product updates.
  • Create and maintain key performance analyses measuring success for the Music Clubs vertical, clients, and account managers, as well as product opportunities, deficiencies, and competitive data. Produce and present monthly Key Performance metrics to Head of business vertical (e.g., Sports and Subscriptions), Account Management, and business unit leadership.
  • Act as the Music Clubs vertical ticketing expert, compiling and analyzing industry information to identify opportunities for growth in business development, product, and opportunities with existing client base.
  • Continually strengthen industry and institutional knowledge through internal and client interaction as well as competitive research.
  • Collaborate with product marketing to build a portfolio of best practices and case studies highlighting client successes specific to Music Clubs vertical clients.
  • Represent the Music Clubs vertical and maintain relationships with third-party vendor integration partners as they relate to client activations, facilitating client, product, and vendor meetings as needed.
  • Maintain close relationships across AXS organizations, departments, and North American business units.
  • Collaborate with the General Manager and Director, Account Management to schedule and deliver client town halls and other communications for the Music Clubs vertical.
  • Support Account Management in staying current on client goals and operations as well as current client contract terms. Support Business Development in preparation and presentation for new business.

    • Qualifications

  • Significant experience in business consulting, researching and analyzing data, or strategic planning.
  • BA / BS degree in a relevant field.
  • Experience communicating with diverse stakeholders at all levels across internal and external organizations.
  • Experience with Adobe Analytics, Looker desired.
  • Strong expertise in data analysis and modeling.
  • Ability to provide context and search for insight in data and analytics.
  • Strong presentation skills with ability to influence a variety of audiences.
  • Excellent communication skills both verbal and written.
  • Strong proficiency with Google Workspace (Drive, Docs, Sheets, and Slides), Atlassian (Jira and Confluence) and MS Office Suite.
  • Excellent administration, organization, project management and planning abilities.
  • Positive with a “can do” attitude and a commitment to delivering the best.
  • Highly organized with a track record of prioritizing multiple projects and meeting deadlines.

    • Bonus

  • Live entertainment business experience in Ticketing, Concert Promotion, Sports, Product or Marketing.
  • Experience with ticketing tools & software (AXS, Ticketmaster, Elevate, Front Gate, others).
  • Current knowledge of the latest industry trends and ticketing innovation through continuous industry press research.

    • Pay Scale : $106,685 - $160,000

    Bonus : This position is eligible for a bonus under the current bonus plan requirements.

    Benefits

    We offer a comprehensive benefits package that includes medical, dental, and vision insurance; paid holidays, vacation and sick time; company-paid basic life insurance; voluntary life insurance; parental leave; 401k plan (with a current employer match of 3%); flexible spending and health savings account options; and wellness offerings.

    What’s in it for you?

  • Extraordinary People – we’re not kidding!
  • Meaningful Mission - Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
  • Opportunities for learning and leveling up through training and education reimbursement.

    • Interview Process

  • Stage 1 : 20-30 minute virtual preliminary interview
  • Stage 2 : 30-minute virtual Hiring Manager Interview
  • Stage 3 : 45-minute virtual panel interview
  • Stage 4 : Onsite interview in three 30-minute segments

    • More about AXS

    AXS, a subsidiary of AEG, sells millions of tickets each year for over 500 premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia and New Zealand. Clients include First Avenue, USGA, Red Rocks Amphitheatre, Crypto.com Arena, Coachella, Stagecoach, The O2, and B.League (Japan).

    Headquartered in Downtown Los Angeles, California, AXS employs more than 500 professionals in multiple locations worldwide. We are a diverse team of professionals who create groundbreaking products and services in a fast-paced environment.

    For more than 20 years, AEG has transformed sports and live entertainment, hosting more than 160 million guests annually and presenting thousands of events. We are committed to innovation, artistry, and community, leveraging our venues, franchises, and partnerships to create memorable moments.

    We are dedicated to a diverse, inclusive and authentic workplace, so if you’re excited about this role but can\'t check every box in the job description, we encourage you to apply anyway. We are an equal opportunity employer and never discriminate based on gender, age, race, religion, color, national origin, sexual orientation, marital status, veteran status, disability status.

    AEG reserves the right to change or modify the job description at any time during the employment relationship. AEG may require an employee to perform duties outside their normal description.

    Notes : This job may be onsite in DTLA.

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    Music Director • Los Angeles, CA, United States