Product Engineer

SkyGrid, a Boeing,Company, exists to open the sky for autonomous flight. Based in Austin, Texas, SkyGrid builds ground based high-assurance third-party services to enable the safe operations and airspace integration of highly automated and autonomous aircraft. SkyGrid also acts as a key operational nexus for advanced air mobility, integrating and managing data, infrastructure, access, and traffic to support seamless and efficient air traffic services.

The SkyGrid team is looking for a Product Engineer to support and drive impactful customer deployments, assist in gathering user feedback, and seamlessly communicate insights to the Engineering team. In this role, you will play a key part in process improvement initiatives, manage JIRA updates related to deployments and feedback, and provide support for international engagements as needed. You will also develop and nurture strong cross-collaboration relationships within the Product, Engineering and Programs teams to ensure smooth deployment execution. Additionally, you will conduct cutting-edge research on Advanced Air Mobility trends, emerging technologies, and regulatory developments, sharing your findings with the team to inform strategic decisions and innovation.

Performance Objectives :

• Assist in initial product deployments and integrations, troubleshooting issues under senior guidance to ensure smooth execution.
• Gather and document user feedback promptly, ensuring clear communication with the Engineering team and alignment with Product Requirement Documents.
• Maintain accurate and timely updates in JIRA, tracking deployment status, issues, feedback, and release progress according to the Product Release Plan.
• Identify inefficiencies in deployment and integration processes and contribute to documented solutions.
• Support at least one international engagement, ensuring compliance with regulatory and certification requirements.
• Develop foundational collaboration with cross-functional teams, including Product, Engineering, and Program departments, to support deployment goals.
• Begin conducting research on Advanced Air Mobility trends, emerging technologies, and regulatory developments, presenting findings to the team.
• Demonstrate proficiency in JIRA and Confluence by managing workflows, tracking progress, and contributing to Agile documentation.
• Take on greater ownership of product deployments, independently troubleshooting common integration issues.
• Establish a structured process for gathering and relaying user feedback, ensuring it directly informs product development.
• Ensure JIRA updates remain consistently accurate, tracking progress and dependencies across multiple deployments.
• Lead at least one process improvement initiative, identifying gaps and implementing solutions.

Responsibilities :

Qualifications :

Preferred Qualifications :

Join Our Team and Enjoy Exceptional Benefits :

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

An employee must be able to perform the essential functions of the position satisfactorily, and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, if it does not pose undue hardship.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.