Patient Registration Specialist - BILINGUAL (English / Spanish) REQUIRED
InterCare Community Health NetworkHolland, MI, US- Full-time
Job Description
Job Description
Description :
Internally known as a Front Office Specialist - this position is equivalent to the following positions :
- Patient Access Specialist
- Medical Receptionist
- Healthcare Administrative Assistant
- Clinic Front Desk Coordinator
- Patient Services Representative
- Medical Office Coordinator
- Patient Intake Coordinator
- Front Desk Medical Receptionist
- Healthcare Customer Service Representative
- Medical Front Office Assistant
InterCare is a Federally Qualified Health Center which MAY qualify employees for National Student Loan Forgiveness program.
Become part of a Migrant and Community Health Center, where you will :
InterCare is searching for a Full-Time Bilingual (Spanish / English) Front Office Specialist to join our team! At InterCare, you’ll find a rewarding and challenging work environment and a competitive compensation and benefits package which includes : vacation / personal paid time off, sick time, 10 paid holidays, tuition reimbursement program, medical, prescription, dental, vision, life insurance, and short term and long term disability insurance.
At InterCare Community Health Network, we believe all people have the right to equal access to quality health care.
As a Front Office Specialist, you will be the first face a patient or visitor sees when they walk into one of our clinics. Working alongside the clinical team, you will be responsible for greeting patients and visitors, completing patient registration, updating new and existing patient records, collecting payment, and ensuring patients with or without pre-existing reservations are seen in a timely manner.
This is the perfect opportunity for someone who's looking to get their foot in the door at a growing medical health center or someone looking to kickstart their career in the medical field. If you enjoy working with people, staying organized, and are a master at multi-tasking, we encourage you to apply!
Work Schedule :
Hours of work are Monday through Friday, generally 8 : 00 a.m. - 5 : 30 p.m. with rotating evening hours on Monday until 7 : 30 p.m. NO WEEKENDS!!
Minimum Qualifications
Primary Accountability
Performs a variety of administrative support functions for the health center including patient reception and registration.
Description of Primary Duties & Responsibilities
Welcome and greet patients to the clinic with a friendly and professional demeanor.
Proactively and confidently request a card on file, follow-up on patient balances, and ensure timely patient payments.
Manage patient reservations (online and walk-in) and registration, optimizing patient satisfaction and provider schedules.
Answer and direct phone calls in a professional and timely manner.
Requirements :
Description of Primary Attributes
General Development
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