C-Suite IT Support Technician II
Denken SolutionsSan Jose, CA, United States13 hours ago
Job type
- Full-time
Job descriptionProvide onsite and remote technical support to C-level executives and VIPs with urgency, discretion, and professionalism. Troubleshoot and resolve hardware, software, and connectivity issues across Mac iOS and Windows environments . Proactively maintain, configure, and update devices to ensure optimal performance and minimal downtime. Liaise between executive users and internal IT teams or vendors for escalations and follow-through. Set up and support secure videoconferencing, presentation systems, and mobile device configurations. Maintain clear, respectful, and jargon-free communication with stakeholders under high- pressure scenarios. Track and log incidents, resolutions, and device history to support continuous improvement and audit readiness. Be adaptable, resourceful, and ready to "jump in" at a moment's notice with solutions- first thinking. 3-5 years of experience in senior-level IT support, ideally supporting executive or VIP users. Proficiency with both Mac iOS and Windows operating systems, including system recovery, troubleshooting, and advanced configuration. Experience supporting enterprise applications such as Microsoft 365, VPNs, and mobile device management tools (e.g., Intune, Jamf). Strong understanding of security protocols and handling sensitive information with discretion. Must have experience setting up a conference room meeting. Ability to work effectively in a high-pressure, time-sensitive environment with minimal supervision. Outstanding verbal and written communication skills; ability to explain technical issues to non-technical users. Professional presence and presentation must adhere to a dress-to-impress standard appropriate for C-suite environments. High School diploma is a requirement, but AA or higher is highly preferred. Technical certifications are a plus. Experience in high-tech industry a strong plus. Certifications such as CompTIA A+, Microsoft Certified : Modern Desktop Administrator, or Apple Certified Support Professional (ACSP). Experience with VIP-level support in a global or multinational organization.
Currently, we are looking for talented resources for one of our listed clients. If interested please reply to me with your updated resume or feel free to reach out to me for more details at (949) 892-1655
On-Site role
Job Description :
- We are seeking a highly skilled and polished C-Suite IT Support Technician to provide direct, white-glove technical support to senior executives in a fast-paced, mission-critical Global Corporate environment .
- This individual must be a technical expert with exceptional soft skills, capable of resolving issues efficiently, communicating clearly with time-sensitive stakeholders, and maintaining a professional demeanor under pressure.
Key Responsibilities :
Required Qualifications :
Education :
Preferred Qualifications :
About us :
At our organization, we take our mission and values to heart! We are on a mission to offer more and better jobs all over the world! Our goal is to care for you while you care for our clients and get you paid the highest pay possible. All our associates working with us are expected to embrace our RACE values : R - Results Matter, A- Approachable, C - Care, and E - Emergency i.e. work with a sense of urgency.
For more relevant job opportunities please visit our website : Denken Solutions Careers
Create a job alert for this search
It Support Technician • San Jose, CA, United States
Related jobs
Reporting to the Operations Manager / Transportation Manager with a dotted line to the Corotech Supervisor I, the Technician III’s primary role is to lead small jobs where technicians physically and...Show moreLast updated: 13 hours ago
JOB TITLE : IT Manufacturing Support Technician, Infrastructure Engineering.LOCATION : Fremont, CA (Night Shift).DURATION : Ongoing Contract with a high chance of conversion.Minimum of 5 years' experi...Show moreLast updated: 13 hours ago
Material Handlers are responsible for receiving & inspecting shipments and verifying accurate deliveries against purchase orders.
Performing Putaways, inventory asset tagging and documenting ass...Show moreLast updated: 7 days ago
Resolve computer support problems.This position is responsible for providing world-class service to our customers in an accurate, efficient, and professional manner.
This position responds to routin...Show moreLast updated: 30+ days ago
IT Support Technician (Part-Time, On-Call).Must be available on-call with 24 hours' notice, Monday-Friday.Step In When It Counts - Be the Go-To IT Support On Site.
We're looking for a dependable.Thi...Show moreLast updated: 13 hours ago
Onsite hybrid at Pleasanton, CA.The IT Support Technician I will be responsible for providing front-line technical assistance to end-users across hardware, software, and system access.This role sup...Show moreLast updated: 13 hours ago
IT Field Technician Level 2 to help with day-to-day IT operations.Youll be providing a broad range of support services, handling questions ranging from the standard password resets to escalating ou...Show moreLast updated: 13 hours ago
Spring Education Group is a multi-brand education network of superior private school institutions spanning infant care through high school.
The network (currently composed of approximately 220 schoo...Show moreLast updated: 13 hours ago
Strong in Communication skills and interpersonal skills with experience in IT Hardware & Software Asset Management services Experience in managing PC and Mobile Assets in ServiceNow module and awar...Show moreLast updated: 30+ days ago Reporting to the Corotech Supervisor I, with a dotted line to the Operations Manager and Transportation Manager, the Technician II’s primary role is to assist in the technology relocation move proc...Show moreLast updated: 8 days ago 
Do you want your voice heard and your actions to count?.Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups.
Across the globe, we're 150...Show moreLast updated: 13 hours ago
About the job IT Support Pro Level II.IT Support Consultant / Contractor Level II (Remote, Eastern Time Zone).Remote (must reside and work within an Eastern Time Zone U.
Citizenship / Work Authoriza...Show moreLast updated: 11 hours ago
This position requires both excellent customer service and problem-solving skills.The ideal candidate would be knowledgeable on a wide range of.
Issues Management and Resolution.Analyze issues and f...Show moreLast updated: 13 hours ago
Technical Support Representative II.Continue with Google Continue with Google.Technical Support Representative II.The global leader in automotive diagnostic equipment, Snap-on Diagnostics has an im...Show moreLast updated: 13 hours ago
PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work.Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and service...Show moreLast updated: 13 hours ago
Take the next step in your career as our new Amazon IT Support Technician to assist with organizing, stocking, and general upkeep, coordinate tasks to ensure deadlines are met, and support the prep...Show moreLast updated: 13 hours ago
CareDx offers products, testing services, and digital healthcare solutions along the pre- and post-transplant patient journey, and is the leading provider of genomics-based information for transpla...Show moreLast updated: 13 hours ago IT Field Technician Level 2 to help with day-to-day IT operations.You'll be providing a broad range of support services, handling questions ranging from the standard password resets to escalating o...Show moreLast updated: 30+ days ago
- Promoted
- New!
Tech III
CorovanSan Leandro, CA, United StatesFull-time
- Promoted
- New!
IT Manufacturing Support Technician
Ursus IncFremont, CA, United StatesFull-time
- Promoted
IT Technician
AstreyaMountain View, CA, USFull-time
- Promoted
IT Field Technician (Temporary)
Yadav CorporateFremont, CA, United StatesFull-time
- Promoted
- New!
IT Support Technician
TalentBridgeSanta Clara, CA, United StatesPart-time
- Promoted
- New!
IT Support Technician
InterSourcesPleasanton, CA, United StatesFull-time
- Promoted
- New!
IT Field Technician Tier 2
Xterra Solutions Inc.San Francisco, CA, United StatesFull-time
- Promoted
- New!
IT Support Technician
Spring Education GroupCampbell, CA, United StatesFull-time
- Promoted
EUC technician / Site IT Support
Tata Consultancy Servicessan jose, CA, USFull-time
- Promoted
Tech II
CorovanSan Leandro, CA, United StatesFull-time
- Promoted
- New!
Level II Support Technician, AVP
MUFGSan Francisco, CA, United StatesFull-time
- Promoted
- New!
IT Support Pro Level II
goCloudOfficeSan Jose, CA, United StatesPart-time
- Promoted
- New!
IT Technician Support
SPS North America IncSan Francisco, CA, United StatesFull-time
- Promoted
- New!
Technical Support Representative II
Snap-onSan Jose, CA, United StatesFull-time
- Promoted
- New!
IT Support Administrator II
PlayStationSan Mateo, CA, United StatesFull-time
- Promoted
- New!
Amazon IT Support Technician
TradeJobsWorkForceSan Jose, CA, United StatesFull-time
- Promoted
- New!
Sr. IT Support TechnicianBrisbane, CA
CareDx, Inc.Brisbane, CA, United StatesFull-time
- Promoted
IT Field Technician - Tier 2
Xterra Solutions Inc.San Francisco, CA, United StatesFull-time