Program Manager - AML Operations Strategy

Program Manager - AML Operations Strategy

This job is responsible for overseeing programs and projects specific to corporate change initiatives that impact how the bank does business, provides a product or service, or executes a function. Key responsibilities include serving as the primary contact to department managers for critical change initiatives and communicating, influencing, and negotiating vertically and horizontally to obtain or leverage resources. Job expectations include delivering regulatory and executive materials and ensuring results align to program strategy, simplification, and new capabilities. The AML Operations Strategist will play a critical role in shaping and executing strategic initiatives to enhance the efficiency, scalability, and regulatory compliance of the organization's Anti-Money Laundering (AML) operations. This role requires a forward-thinking professional with deep knowledge of AML regulations, operational processes, and emerging technologies to drive innovation and continuous improvement.

Responsibilities include :

• Defining program controls, processes, procedures, reporting cadence, decision governance structures, and ways of working with key stakeholders
• Working closely with project sponsors, cross-functional teams, and assigned project managers to develop the scope, deliverables, required resources, work plan, budget, and timing for new change initiatives
• Monitoring the execution of defined tasks through tracking of program milestones and their statuses, developing program plans, and measuring progress against ongoing key performance indicators
• Analyzing, evaluating, and overcoming program risks, and producing program reports for managers and stakeholders
• Identifying key requirements for cross-functional teams and external vendors to perform in alignment with the program objectives
• Working with other program managers to identify risks and opportunities across multiple projects within the department, leading them to negotiate decision making for efficient and effective resolution
• Meeting with stakeholders to provide transparency into project issues and decisions on services, building positive relationships, asking questions, and using tools to uncover root causes to challenges, identify opportunities, and make recommendations
• Developing and implementing strategic plans to optimize AML operational functions, including client activity monitoring, screening, and KYC / CDD onboarding and refresh
• Identifying opportunities for automation, process re-engineering, technology adoption, and communications / training / procedure development to improve efficiency and reduce risk
• Documenting the blueprint for the organization that aligns goals, strategies, and initiatives to the strategic plan
• Developing control routines to ensure new projects and improvement activities are in alignment with the strategic plan
• Driving the development of dashboards and KPIs to monitor the effectiveness of AML processes and report to senior leadership
• Integrating the strategic plan within existing people, process, and technology change functions
• Leveraging data analytics to identify trends, gaps, and opportunities for improving AML controls and operational performance
• Collaborating with cross-functional teams to deliver strategic initiatives
• Acting as a subject matter expert (SME) for AML operations strategy in internal forums
• Staying abreast of industry trends, regulatory changes, and emerging technologies in AML and financial crime prevention

Required qualifications include :

7+ years in Anti-Money Laundering operations, compliance, or financial crime risk management, with at least 3 years in a strategic or transformation role

Proven track record of leading large-scale process improvement or technology implementation projects

Strong understanding of AML regulations and operational processes

Expertise in data analytics, process optimization, and project management

Excellent communication and stakeholder management skills

Familiarity with AML technology platforms and automation tools

Desired qualifications include :

Bachelor's degree in Business, Finance, Risk Management, or related field (Master's preferred)

Skills include :

Consulting

Problem Solving

Program Management

Project Management

Reporting

Collaboration

Leadership Development

Performance Management

Presentation Skills

Issue Management

Oral Communications

Process Design

Process Performance Management

Strategic Thinking

Analytical Problem-Solving

Change Management

Leadership and Influence

Regulatory Acumen

Shift : 1st shift (United States of America)

Hours Per Week : 40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.